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Re: [Unity-idm-discuss] enquiry form not applicable
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From: Sander A. <sa....@fz...> - 2022-12-21 10:06:15
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Dear Krzysztof, On Wed, 2022-12-21 at 10:54 +0100, Krzysztof Benedyczak wrote: > Dear Sander, > > W dniu 20.12.2022 o 15:22, Sander Apweiler pisze: > > Dear Krzysztof, > > we have ticket from a user about a problem to join a group. He got > > an > > invitation, but when he tries to follow the link and selecting, > > that he > > has already an account an error is shown that the enquiry is not > > applicable. > > > > The log just shows: > > 2022-12-20T15:02:39,400 [qtp573262513-45704] DEBUG > > unity.server.web.EnquiryWellKnownURLViewProvider: Enquiry form > > DataHub- > > GFZ_TestmanagementJoinEnquiry is not applicable > > > > I saw that the user was in past in the group. We checked if the > > user is > > already in the group, but he is not. There is not open enquiry of > > this > > user. Do you have some further hints for us, why the user can't > > follow > > this enquiry? > > Yes, however there is bunch of points to be verified. > > 1. Please note down the enquiry form in question condition (if not > empty) and other general settings (is it sticky? is it by invitation > only?) - basically everything that is on the first screen of the > enquiry > configuration in console. It's sticky and by invitation only. Targeted group is / and only if the upman manged group is not in groups attribute. Automation has auto accept if "validCode == true" and the addToGroup statement. > > 2. For that user in console in the root group please check what is a > value (if any) of the FilledEnquiries attribute. Note that this is > system attribute, by default hidden, in attributes viewer you have to > enable showing such in the menu. (<- I think this is the most likely > to > be the reason) The user only has the sys:policy-agreement-state attribute but not the FilledEnquiries attribute. Best regards, Sander > > After having that info either we will know what is going on or I'll > have > to ask further, more precise question. > > Best, > Krzysztof > -- Federated Systems and Data Juelich Supercomputing Centre phone: +49 2461 61 8847 fax: +49 2461 61 6656 email: sa....@fz... ----------------------------------------------------------------------- ----------------------------------------------------------------------- Forschungszentrum Juelich GmbH 52425 Juelich Sitz der Gesellschaft: Juelich Eingetragen im Handelsregister des Amtsgerichts Dueren Nr. HR B 3498 Vorsitzender des Aufsichtsrats: MinDir Volker Rieke Geschaeftsfuehrung: Prof. Dr.-Ing. Wolfgang Marquardt (Vorsitzender), Karsten Beneke (stellv. Vorsitzender), Prof. Dr. Astrid Lambrecht, Prof. Dr. Frauke Melchior ----------------------------------------------------------------------- ----------------------------------------------------------------------- |
