Re: [Unity-idm-discuss] enquiry form not applicable

[Krzysztof B. <kb...@un...>]

Dear Sander,

W dniu 20.12.2022 o 15:22, Sander Apweiler pisze:
> Dear Krzysztof,
> we have ticket from a user about a problem to join a group. He got an
> invitation, but when he tries to follow the link and selecting, that he
> has already an account an error is shown that the enquiry is not
> applicable.
>
> The log just shows:
> 2022-12-20T15:02:39,400 [qtp573262513-45704] DEBUG
> unity.server.web.EnquiryWellKnownURLViewProvider: Enquiry form DataHub-
> GFZ_TestmanagementJoinEnquiry is not applicable
>
> I saw that the user was in past in the group. We checked if the user is
> already in the group, but he is not. There is not open enquiry of this
> user. Do you have some further hints for us, why the user can't follow
> this enquiry?

Yes, however there is bunch of points to be verified.

1. Please note down the enquiry form in question condition (if not 
empty) and other general settings (is it sticky? is it by invitation 
only?) - basically everything that is on the first screen of the enquiry 
configuration in console.

2. For that user in console in the root group please check what is a 
value (if any) of the FilledEnquiries attribute. Note that this is 
system attribute, by default hidden, in attributes viewer you have to 
enable showing such in the menu. (<- I think this is the most likely to 
be the reason)

After having that info either we will know what is going on or I'll have 
to ask further, more precise question.

Best,
Krzysztof