#204 v7.0.0 beta1 crashes while defragmenting

v7.0.3
closed
nobody
None
1
2016-12-17
2014-01-17
robh
No

Windows XP Pro sp3 32bit (All windows patches applied)
Virtual Machine running in VMware ESXi v4.0
2 cores (AMD Phenom II x6 1090T) @ 3.22Ghz
2GB of RAM
LSI MegaRAID SAS 9260-8i raid controller w/RAID5 array
[C:] 30GB w/10.7GB free
TrendMicro WorryFree Business Security (antivirus) v8

While running UltraDefrag v7 beta1, received the following crash report:


Application Failure ultradefrag.exe 7.0.0.0 in ntdll.dll 5.1.2600.6055 at offset 00036822


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/16/2014
Time: 8:53:16 PM
User: N/A
Computer: ATHLON
Description:
Faulting application ultradefrag.exe, version 7.0.0.0, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00036822.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 75 6c 74 ure ult
0018: 72 61 64 65 66 72 61 67 radefrag
0020: 2e 65 78 65 20 37 2e 30 .exe 7.0
0028: 2e 30 2e 30 20 69 6e 20 .0.0 in
0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl
0038: 6c 20 35 2e 31 2e 32 36 l 5.1.26
0040: 30 30 2e 36 30 35 35 20 00.6055
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 33 36 38 t 000368
0058: 32 32 0d 0a 22..

Discussion

  • Stefan Pendl

    Stefan Pendl - 2014-01-20
    • status: unread --> open
     
  • Stefan Pendl

    Stefan Pendl - 2014-01-20

    We are aware of this issue, but haven't found a way to reliable duplicate it.

    We hope to fix this soon.


    Stefan

     
  • Aaron

    Aaron - 2014-11-21

    Similar crash it seems, running full optimize on 3TB HDD 40% full. Crashed twice within first few % completion.

    • System

    • Provider

    [ Name] Application Error

    • EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2014-11-21T19:16:04.000000000Z

    EventRecordID 19698

    Channel Application

    Computer MAIN

    Security

    • EventData

    ultradefrag.exe
    7.0.0.0
    54393cc6
    ntdll.dll
    6.1.7601.18247
    521eaf24
    c0000005
    0000000000053290
    2510
    01d005bb6fffd7c0
    C:\Program Files\UltraDefrag\ultradefrag.exe
    C:\Windows\SYSTEM32\ntdll.dll
    d5f01c08-71b2-11e4-acfc-0002721479c1

     
  • Dmitri Arkhangelski

    • status: open --> closed
     

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