#629 Integrated PDF viewer crashes TXS 2.5 - OSX 10.7

None
closed
nobody
7
2012-12-05
2012-11-09
Vieler
No

Whenever I want to compile a file with TXS everything works fine. I open the pdf file outside TXS and it displays as it should be.

Then if I want to use the integrated PDF viewer TXS freezes 2 secs then crashes.

This happens only since I updated TXS to 2.5 by downloading the .dmg file and copy-pasting the new application in the Application folder, substituting the old one. This happens either if I use the compile+view option or I compile first and then pust the view button.

I repeat that this affects only the viewer, the output file is in no way damaged or badly compiled.

Discussion

  • Tim Hoffmann

    Tim Hoffmann - 2012-11-09

    This sounds similar to an issue https://sourceforge.net/p/texstudio/bugs/483/ on win, which was caused by using different Qt versions for compilation and for the dlls. What does the about dialog say (Using Qt Version ..., compiled with Qt ...)?

     
  • Vieler

    Vieler - 2012-11-09

    This is what the "About..." section says regarding Qt.

    Using Qt Version 4.8.3, compiled with Qt 4.8.3 R
    
     
  • Tim Hoffmann

    Tim Hoffmann - 2012-11-09

    does it happen with every file?

     
  • Vieler

    Vieler - 2012-11-09

    Yes, from the simple test file to the big lecture notes collection.

     
  • Robert

    Robert - 2012-11-13

    I tried it using the steps you outlined. I am not experiencing the crash (SVN 3462M). Here's what I tried:
    1. Compile file.
    2. Open pdf using Preview.
    3. Activate integrated viewer
    Am I missing something? I am willing to try stuff to help out.

     
  • Benito van der Zander

    Does it still crash with 2.5.1? (probably, since we did not change anything in the viewer)

     
  • Vieler

    Vieler - 2012-11-29

    Unfortunately, yes. Even with the lates release (SVN 3484) I still get the same error:
    1. (Whatever file) Compile file.
    2. Open it using the button View (paper sheet with magnifier on top) on the right of the compile button (green arrow pointing right).
    3. Few seconds of loading then crash.

    My settings are "Internal PDF viewer (Windowed)" but I tried also the Embedded option and it crashes. If I select "External" then it works.

     
  • Benito van der Zander

    do you get a crash report?

    either printed to stdout, if run in the terminal or saved in
    /tmp/texstudio_backtrace*.txt

    (although latter is mostly useless if it was not compiled as debug version)

     
  • Robert

    Robert - 2012-11-29

    Hi Vieler. I tried your steps and I don't get a crash but I am OSX 10.8.2

     
  • Vieler

    Vieler - 2012-11-29

    I can only provide the Report OS X (Lion) automatically gives me, because I don't start it from terminal and I found nothing in the directory you specified. I'm not even able to try the things you said because I don't think the installation process built any symlink into the "usual" Linux /usr/bin etc... directories.

    If you can point out a way to get a proper crash report, please tell me.

     
  • Benito van der Zander

    I can only provide the Report OS X (Lion) automatically gives me,

    The osx report is probably better than the one txs creates on its own

    I don't think the installation process built any symlink into the
    "usual" Linux /usr/bin etc... directories.

    afair that's not so common on mac, is it?
    you can call it from the terminal by giving a path inside the dmg app
    bundle, or something like that, I think.

     
  • Vieler

    Vieler - 2012-11-29

    @Robert I don't know, I cannot be more specific than that because that's all I do, really. My exact OS X version is 10.7.5, as showed by "About this Mac".

    @Benito I've attached the OS X crash report.

     
  • Benito van der Zander

    Strange the SIGILL means, the Either it calls a functions that does not exist, or the files are damaged.

    Can you compile it yourself?

    Or download it again, just to make sure it is correct

     
  • Benito van der Zander

    • Priority: 1 --> 5*
     
  • Benito van der Zander

    • milestone: -->
    • priority: 5* --> 7
     
  • Robert

    Robert - 2012-12-01

    It turns out that I received this same crash when I installed this on one of my colleagues computer that runs 10.7.5. I have been compiling these on 10.8.2

     
  • Benito van der Zander

    Perhaps we should ask on the libpoppler bugtracker about this, since the
    crash occurs finally there

     
  • Robert

    Robert - 2012-12-01

    Hi Vieler, Benito. I compiled a version for Lion that worked on my colleague's computer (the same one that had the crash). I tested it and now the crash is gone. Vieler, can you give it a shot and send us feedback? Kindest regards. Robert (Below is the link)

    http://staffwww.fullcoll.edu/RDiaz/texstudio(LIONSVN3518).dmg.zip

     
  • Robert

    Robert - 2012-12-01

    It seems that you'll have to copy the entire link above into a browser!

     
  • Vieler

    Vieler - 2012-12-03

    Hi Robert, Benito.

    The version Robert provided is working properly under all the aspects. Nothing strange to report on this side.

     
  • Tim Hoffmann

    Tim Hoffmann - 2012-12-05
    • status: open --> closed
     

Log in to post a comment.