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#45 FAILED to create/write /var/www/html/tems/core/config/Database.ini

Version_3xx
open
2018-04-11
2018-04-09
nidhin
No

I was trying to install Tems software but I am stuck at login. When I enter the database server as IP, DB name as tems (which was created manually), DBA user ID as root and the password It is giving me the below error

FAILED to create/write /var/www/html/tems/core/config/Database.ini file. Check permission of config directory, see help for more information.

I have given full permission for config and logs but still getting the same error.

Related

Support Request: #45

Discussion

  • Kallol Nandi

    Kallol Nandi - 2018-04-09

    See the log directory for more information.

    Thanks,
    Kallol.

    Kallol Nandi
    Mobile: +1 770-335-6338 | Direct: +1 678-820-9283 | Office: +1
    678-213-3350

    On Mon, Apr 9, 2018 at 6:05 AM, nidhin nidhinpk@users.sourceforge.net
    wrote:


    Status: open
    TEMS Version: Version_3xx
    Labels: Installation error
    Created: Mon Apr 09, 2018 10:05 AM UTC by nidhin
    Last Updated: Mon Apr 09, 2018 10:05 AM UTC
    Owner: Kallol Nandi

    I was trying to install Tems software but I am stuck at login. When I
    enter the database server as IP, DB name as tems (which was created
    manually), DBA user ID as root and the password It is giving me the
    below error

    FAILED to create/write /var/www/html/tems/core/config/Database.ini file.
    Check permission of config directory, see help for more information.

    I have given full permission for config and logs but still getting the
    same error.


    Sent from sourceforge.net because you indicated interest in
    https://sourceforge.net/p/tems/support-requests/45/

    To unsubscribe from further messages, please visit
    https://sourceforge.net/auth/subscriptions/

     

    Related

    Support Request: #45

  • nidhin

    nidhin - 2018-04-10

    Where can i find teh logs could you please share the directory??

     
    • Kallol Nandi

      Kallol Nandi - 2018-04-10

      It will be under the directory where you have installed tems. If the
      directory is not created, then there is a permission problem. If you find
      the log directory, you need to check it has the necessary permission so
      that the software can create file. Lastly, if everything is fine you will
      find installation.log where you will know where it is failing.

      Also another note, please avoid using special characters in the DB name,
      user name and password.

      Thanks,
      Kallol.

      Kallol Nandi
      Mobile: +1 770-335-6338 | Direct: +1 678-820-9283 | Office: +1
      678-213-3350

      On Tue, Apr 10, 2018 at 1:10 AM, nidhin nidhinpk@users.sourceforge.net
      wrote:

      Where can i find teh logs could you please share the directory??

      Status: open
      TEMS Version: Version_3xx
      Labels: Installation error
      Created: Mon Apr 09, 2018 10:05 AM UTC by nidhin
      Last Updated: Mon Apr 09, 2018 10:05 AM UTC
      Owner: Kallol Nandi

      I was trying to install Tems software but I am stuck at login. When I
      enter the database server as IP, DB name as tems (which was created
      manually), DBA user ID as root and the password It is giving me the
      below error

      FAILED to create/write /var/www/html/tems/core/config/Database.ini file.
      Check permission of config directory, see help for more information.

      I have given full permission for config and logs but still getting the
      same error.


      Sent from sourceforge.net because kallol@initechs.com is subscribed to
      https://sourceforge.net/p/tems/support-requests/

      To unsubscribe from further messages, a project admin can change settings
      at https://sourceforge.net/p/tems/admin/support-requests/options. Or, if
      this is a mailing list, you can unsubscribe from the mailing list.

       

      Related

      Support Request: #45

      • nidhin

        nidhin - 2018-04-11

        Thanks for the reply. I checked for the folder in /var/www/html/tems/ and found the log folder there. But couldnt find any log files there. All the folders are given full permission for the root user. Is ther anything to do with DBA user as i am using root user credentials for installation.? Even if I type in a wrong server IP and details, the error doesnt change.

         

        Last edit: nidhin 2018-04-11
        • Kallol Nandi

          Kallol Nandi - 2018-04-11

          As it said in the error information, it could not write the Database.ini file in the create/write /var/www/html/tems/core/config folder. It is certainly the permission issue. You may first try to install on your laptop, keep the same name of the database, user and password, then copy the Database.ini to your target machine. See if that works. Otherwise follow the instruction of how to install manually.

          Thanks,
          Kallol.

          Kallol Nandi
          Mobile: +1 770-335-6338 | Direct: +1 678-820-9283 | Office: +1 678-213-3350

          From: nidhin
          Sent: Wednesday, April 11, 2018 1:53 AM
          To: [tems:support-requests]
          Subject: [tems:support-requests] Re: #45 FAILED to create/write/var/www/html/tems/core/config/Database.ini

          Thanks for the reply. I checked for the folder in /var/www/html/tems/ and found the log folder there. But couldnt find any log files there. All the folders are given full permission for the root user. Is ther anything to do with DBA user as i am using root user credentials for installation.? Even if I type in a wrong server IP and details, the error doesnt change.

          [support-requests:#45] FAILED to create/write /var/www/html/tems/core/config/Database.ini
          Status: open
          TEMS Version: Version_3xx
          Labels: Installation error
          Created: Mon Apr 09, 2018 10:05 AM UTC by nidhin
          Last Updated: Wed Apr 11, 2018 05:52 AM UTC
          Owner: Kallol Nandi
          I was trying to install Tems software but I am stuck at login. When I enter the database server as IP, DB name as tems (which was created manually), DBA user ID as root and the password It is giving me the below error
          FAILED to create/write /var/www/html/tems/core/config/Database.ini file. Check permission of config directory, see help for more information.
          I have given full permission for config and logs but still getting the same error.

          Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/tems/support-requests/45/
          To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/

           

          Related

          Support Request: #45

  • nidhin

    nidhin - 2018-04-11
     

    Last edit: nidhin 2018-04-11

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