ssc freezes

[Sven]

hi,

we collect configs from different RHEL 7 & 8 systems. but theres one client on which scc cannot collect the configuration. after start of "/opt/scc/bin/scc -f -p ftp -s ssc-server.domain:/" the process freezes without feedback.

finally i've to kill the second scc-collect process (in this case 122828) and scc continues its work (and sends data to scc-srv).

# ps -elf |grep scc
0 S root       2308 122828  0  99  19 -  2459 do_wai 08:11 pts/0    00:00:00 /bin/sh ./scc_0630_s_pkgmngt
0 S root       4665 121805  0  80   0 - 28179 pipe_w 08:44 pts/1    00:00:00 grep --color=auto scc
0 S root     122663 107232  0  80   0 - 28296 do_wai 08:10 pts/0    00:00:00 /bin/sh /etc/cron.weekly/scc
0 S root     122664 122663  0  80   0 - 28362 do_wai 08:10 pts/0    00:00:00 /bin/sh /opt/scc/bin/scc -f -p ftp -s ssc-server.domain:/
0 S root     122710 122664  0  90  10 -  2459 do_wai 08:10 pts/0    00:00:00 /bin/sh /opt/scc/bin/scc-log -c  -e  -S  -f -l  -m 0
0 S root     122762 122710  0  99  19 -  2990 do_wai 08:10 pts/0    00:00:00 /bin/sh /opt/scc/bin/scc-collect -e  -S
1 S root     122828 122762  0  99  19 -  2990 do_wai 08:10 pts/0    00:00:00 /bin/sh /opt/scc/bin/scc-collect -e  -S

Is there a way to found the cause (module) of this problem?

[Siem Korteweg]

Hi Sven,

Did you check "Why is my scc client hanging?" of the http://sysconfcollect.sourceforge.net/examples/scc-help/scc/FAQ.html?

When there is no child process of the "deepest" scc-collect process, you could run "strace" on it to find out what it is doing. Or you could run scc-collect only. Please refer to the manual page for the required option.

regards,
Siem

[Sven]

thank you, your FAQ helped me. RPM Package Manager was the cause of problem. I tried some troubleshooting but finally rebooted the system. problem solved.