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Port in "unknown" state encountered

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Nohis
2017-01-27
2017-01-27
  • Nohis

    Nohis - 2017-01-27

    Hi,
    I upgraded 2 stacks of old switches with new 2960s and one stack is working with Switchmap and second has problem with reading port status - screenshot

    I ran SwitchMap.pl with debug level 1 and found possible problem in message:

    PopulatePorts::PopulatePorts: Couldn't get the ifAdminStatus table from h32, skipping" - full debug output

    So I ran SwitchMap.pl again but with debug level 7 and there was message :

    SwitchUtils::GetSnmpTable: Couldn't get ifAdminStatus table: No response from remote host "h32", SNMP error status: 0, SNMP error index: 85 - full debug output

    The switches in both stacks are identical and also SW versions are the same. Configurations is quite similar. One difference is that first stack (working one) consists of 7 switches and the second has 8 switches.

    Could somebody help me identify where is problem???

    Thanks in advance.

     
  • Pete Siemsen

    Pete Siemsen - 2017-01-30

    The ifAdminStatus table is supported in most SNMP implementations, so I (carefully) suggest that it's a bug in the SNMP implementation in the switch. Can you temporarily pull one of the 8 out of the stack, just to see if that actually matters?

    Note the "SNMP error index: 85" unfortunately doesn’t tell us much - 85 is the pointer to the obkect that has the problem: ifAdminStatus. It's not a clue to more infarmation about the problem.

    Sorry I can't be more helpful. You've used the debugging options well. I con't think of anything to help track it down further. You might want to open a case with the Cisco TAC.

     

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