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Bad Subtitle or Unsupported format

2020-07-22
2020-07-22
  • Büşra Aslan

    Büşra Aslan - 2020-07-22

    Hi,
    I am making a translation in the program for nearly 10 days. There is no problem until today but today I can't open it. It says that "......file is a bad subtitle or unsupported format". I tried many ways but it didn't work. The subtitle file is in the attached file. I have to take back these translations please help.

     
  • Gab Arito

    Gab Arito - 2020-07-22

    Hi.

    There are many reasons to get that error message.
    But you could get the worst...
    I mean, your attached sample is an empty file, completely empty.
    Something could corrupt your file.
    SRT is a plain text file. You can analyse it using a text editor, like Notepad.

    Do you have a backup of the original file?

    Attached is a capture of the content:

     
  • Büşra Aslan

    Büşra Aslan - 2020-07-22

    How it is empty because it openned during 10 days, evey day. How is it empty now? What do you thin is the reason?

    I will atteched again the file from my computer. Also the original file same. It has same error. I atteched both of them.

     
  • Gab Arito

    Gab Arito - 2020-07-22

    I really don't know what had happened on your computer, but both files you attached here are empty. You can see by yourself: open them using Notepad and see.

     
  • Büşra Aslan

    Büşra Aslan - 2020-07-22

    Okay, you are rihgt I tried many times in Notepad but it was not working. Thanks for your help.

     

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