Hey, thanks so much for your answer. The thing is that all the other programs are working perfectly. And some of them have complicated settings, and I don't want to mess them up. SW always worked fine before this.
Also the huge loading times are strange. And the machine starts like working hard to load it.
Anyways, I installed Matroska (Haali) and nothing changed.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
So, I tried one .AVi and it works! According to Media Info, it is an MPEG-4 Visual Microsoft PAL.
But a different one didn't work. And I don't have other types of videos.
Here are the installed codecs and the AVI that didn't work on SW.
When I talk about MediaInfo, I mean a complete diagnosis like this:
=====================
**General **
Complete name : D:\tests\America's Got Talent.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 22.0 MiB
Duration : 7 min 9 s
Overall bit rate : 430 kb/s
Movie name : 327900635490957
Writing application : Lavf56.40.101
Hey, thanks so much for your help!
But it's NOT just one video I have problems with, it's ALL of the mp4 and mov I tried.
I see from Media Info some videos had the AVC codec.
This is my log from the Codec Tweak tool.
I came here to expose a problem almost the same as Val's. My SW 6.0b program (which had been working perfectly) crashed when trying to load videos (no matter what the format/length of the videos) and when I was trying to make a sync ( eg via the Sync Point). I used so far the VLC Player without any problems.
I tried to reinstall SW 6.0b and restore defaults, but the problem continued.
After reading your messages, I was more relaxed to realize that I wasn't the only one to have this problem, but as I don't understand very well about codec settings and configurations nor which programs dominate them, I didn't understand very well the suggestions given by "GabArito".
I think I fixed the problem (now it seems to be working) after going to: General Settings -> Video Player -> and changed the selection from "VLC Media Player" to "mpv" (by clicking "download mpv") . But I would like to know where I could go to change the rendering of the video (render engine), as shown by "GabArito" in a screenshot image. Is it somewhere in Subtitle Workshop or another program?
Thank you very much.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hey!
I was so happy using SW 6.0 e /12, which finally has UTF8!!!!
And then, I can't load any videos because of the EZeroDivide error.
I try to load a video and I get this error always.
It happens with mov and mp4 videos, not sure if with some others too.
And also, the program takes a LONG time to load. Sometimes more than one minute!
My computer is an ASUS 8 G RAM.
I have all the codecs and videos are working fine with other programs.
Can you help, please????
Thanks!
Last edit: Val 2021-06-15
I'd like to help, but I never had such kind of error.
And don't know how to reproduce it here.
I would bet on problems with codecs, Haali-splitter, VobSub settings.
And suggest to try other video containers, after analyse them with MediaInfo.
Hey, thanks so much for your answer. The thing is that all the other programs are working perfectly. And some of them have complicated settings, and I don't want to mess them up. SW always worked fine before this.
Also the huge loading times are strange. And the machine starts like working hard to load it.
Anyways, I installed Matroska (Haali) and nothing changed.
Put the media informations here.
Did you tried other containers? I mean, AVI, MKV, TS, FLV, WEBM, MWV, WEBM?
Take a look at your codec enviroment.
My system has K-Lite bundle:
Hey,
Thanks so much for your help!
So, I tried one .AVi and it works! According to Media Info, it is an MPEG-4 Visual Microsoft PAL.
But a different one didn't work. And I don't have other types of videos.
Here are the installed codecs and the AVI that didn't work on SW.
Last edit: Val 2021-06-15
When I talk about MediaInfo, I mean a complete diagnosis like this:
=====================
**General **
Complete name : D:\tests\America's Got Talent.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 22.0 MiB
Duration : 7 min 9 s
Overall bit rate : 430 kb/s
Movie name : 327900635490957
Writing application : Lavf56.40.101
*Video **
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L3.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 7 min 9 s
Bit rate : 376 kb/s
Width : 640 pixels
Height : 640 pixels
Display aspect ratio : 1.000
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(PixelFrame) : 0.031
Stream size : 19.2 MiB (87%)
Writing library : x264 core 157
Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=20 / lookahead_threads=5 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=150 / keyint_min=76 / scenecut=0 / intra_refresh=0 / rc_lookahead=10 / rc=crf / mbtree=1 / crf=25.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=3200 / vbv_bufsize=6400 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=2:1.00
Language : English
Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Format settings : NBC
Codec ID : mp4a-40-5
Duration : 7 min 9 s
Duration_LastFrame : -1 ms
Bit rate mode : Constant
Bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz / 24.0 kHz
Frame rate : 23.438 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 2.46 MiB (11%)
Language : English
Default : Yes
Alternate group : 1
=====================
Your sample is a xvid format, an old and deprecated codec.
But it isn't the source of the problem, I guess.
May you cut a small piece of the problematic video (using direct stream copy) and put it somewhere, like WeTransfer?
I can analyse it.
Your imagem from System Information is not useful.
Better to see your codec configuration, like this:
Hey, thanks so much for your help!
But it's NOT just one video I have problems with, it's ALL of the mp4 and mov I tried.
I see from Media Info some videos had the AVC codec.
This is my log from the Codec Tweak tool.
Thanks!
Codec Tweak Tool | Log file | Generated at 2021-06-16 10:30:09
System Information
OS: Windows 10 Home (10.00.19041) (x64)
CPU name: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
CPU details: 2397 MHz | 4 core(s) | Family 6 Model 61 Stepping 4
Memory: 7616 MB
Screen size: 1366x768 (32bits) (60Hz), 1920x1080 (32bits) (60Hz), 1920x1080 (32bits) (59Hz), 1366x768 (32bits) (60Hz)
GPU 1: Intel(R) HD Graphics 5500
VendorID: 8086, DeviceID: 1616
GPU memory: 1024 MB
GPU driver: igdumdim64.dll (Version 20.19.15.5144) (5-15-2020)
GPU 2: NVIDIA GeForce 820M
VendorID: 10de, DeviceID: 1140, SubSys: 236a1043
GPU memory: 2048 MB
GPU driver: nvldumdx.dll (Version 23.21.13.8857) (12-4-2017) (NV 388.57)
Audio device: Sonido Intel(R) para pantallas
VendorID: 8086, DeviceID: 2808, SubSys: 80860101
Audio driver: IntcDAud.sys (Version 6.16.0.3208) (4-26-2018)
Decoder Settings
LAV Video:
H264=CUVID HEVC=CUVID VP9=CUVID VC1=CUVID MPEG2=CUVID MPEG4=CUVID WMV3=1
LAV Audio:
MP3=1 AC3=1 DTS=1 DTSHD=1 EAC3=1 TRUEHD=1 AAC=1 Vorbis=1 LPCM=1 WMA=1
DirectShow Filters (32-bit)
Description: LAV Splitter
File name: c:\program files (x86)\lav filters\x86\lavsplitter.ax
File version: 0.74.1.0
File size: 552120 bytes
File MD5: 04424f7a0bd651bc72ef6810e9cd6160
CLSID: {171252A0-8820-4AFE-9DF8-5C92B2D66B04}
Merit: 00800004
Description: LAV Splitter Source
File name: c:\program files (x86)\lav filters\x86\lavsplitter.ax
File version: 0.74.1.0
File size: 552120 bytes
File MD5: 04424f7a0bd651bc72ef6810e9cd6160
CLSID: {B98D13E7-55DB-4385-A33D-09FD1BA26338}
Merit: 00800004
Description: LAV Audio Decoder
File name: c:\program files (x86)\lav filters\x86\lavaudio.ax
File version: 0.74.1.0
File size: 266936 bytes
File MD5: e74676fd5e65cd8ccb075250b9cc17d4
CLSID: {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
Merit: 00800003 = MERIT_PREFERRED + 3
Description: LAV Video Decoder
File name: c:\program files (x86)\lav filters\x86\lavvideo.ax
File version: 0.74.1.0
File size: 1050808 bytes
File MD5: 93cc02542d7a0712183214844b90708e
CLSID: {EE30215D-164F-4A92-A4EB-9D4C13390F9F}
Merit: 00800003 = MERIT_PREFERRED + 3
(A total of 66 filters, 4 shown, 62 hidden)
DirectShow Filters (64-bit)
Description: LAV Splitter
File name: c:\program files (x86)\lav filters\x64\lavsplitter.ax
File version: 0.74.1.0
File size: 671416 bytes
File MD5: 34b41442db89aeb42c84e27d078d1d1b
CLSID: {171252A0-8820-4AFE-9DF8-5C92B2D66B04}
Merit: 00800004
Description: Haali Media Splitter
File name: c:\program files (x86)\haali\matroskasplitter\splitter.x64.ax
CLSID: {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D}
Merit: 00800001 = MERIT_PREFERRED + 1
Status: File not found
Description: Haali Media Splitter (AR)
File name: c:\program files (x86)\haali\matroskasplitter\splitter.x64.ax
CLSID: {564FD788-86C9-4444-971E-CC4A243DA150}
Merit: 00400000 = MERIT_UNLIKELY
Status: File not found
Description: Haali Video Renderer
File name: c:\program files (x86)\haali\matroskasplitter\dxr.x64.dll
CLSID: {760A8F35-97E7-479D-AAF5-DA9EFF95D751}
Merit: 00200000 = MERIT_DO_NOT_USE
Status: File not found
Description: Haali Simple Media Splitter
File name: c:\program files (x86)\haali\matroskasplitter\splitter.x64.ax
CLSID: {8F43B7D9-9D6B-4F48-BE18-4D787C795EEA}
Merit: 00200000 = MERIT_DO_NOT_USE
Status: File not found
Description: Haali Matroska Muxer
File name: c:\program files (x86)\haali\matroskasplitter\splitter.x64.ax
CLSID: {A28F324B-DDC5-4999-AA25-D3A7E25EF7A8}
Merit: 00200000 = MERIT_DO_NOT_USE
Status: File not found
Description: LAV Splitter Source
File name: c:\program files (x86)\lav filters\x64\lavsplitter.ax
File version: 0.74.1.0
File size: 671416 bytes
File MD5: 34b41442db89aeb42c84e27d078d1d1b
CLSID: {B98D13E7-55DB-4385-A33D-09FD1BA26338}
Merit: 00800004
Description: LAV Audio Decoder
File name: c:\program files (x86)\lav filters\x64\lavaudio.ax
File version: 0.74.1.0
File size: 310456 bytes
File MD5: ba8906131ddad480ea9d383bfca24bfb
CLSID: {E8E73B6B-4CB3-44A4-BE99-4F7BCB96E491}
Merit: 00800003 = MERIT_PREFERRED + 3
Description: LAV Video Decoder
File name: c:\program files (x86)\lav filters\x64\lavvideo.ax
File version: 0.74.1.0
File size: 1261240 bytes
File MD5: 059068f49ca4315f5925cfed0f143ae2
CLSID: {EE30215D-164F-4A92-A4EB-9D4C13390F9F}
Merit: 00800003 = MERIT_PREFERRED + 3
Description: Haali Video Sink
File name: c:\program files (x86)\haali\matroskasplitter\splitter.x64.ax
CLSID: {F13D3732-96BD-4108-AFEB-E85F68FF64DC}
Merit: 00200000 = MERIT_DO_NOT_USE
Status: File not found
(A total of 72 filters, 10 shown, 62 hidden)
ICM Class Manager (32-bit)
(A total of 2 filters, 0 shown, 2 hidden)
ICM Class Manager (64-bit)
(A total of 2 filters, 0 shown, 2 hidden)
Default source filters (32-bit)
.3ga {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.amv {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.asf {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.avi {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.bik {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.divx {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.dtshd {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.eac3 {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.mpeg {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.mpg {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.mxf {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.qt {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.vob {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.vp6 {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.wmv {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
(A total of 45 default source filters, 15 shown, 30 hidden)
Default source filters (64-bit)
.3ga {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.amv {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.asf {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.avi {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.avs {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.bik {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.divx {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.dtshd {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.eac3 {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.mka {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D} Haali Media Splitter
.mks {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D} Haali Media Splitter
.mkv {55DA30FC-F16B-49FC-BAA5-AE59FC65F82D} Haali Media Splitter
.mpeg {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.mpg {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.mxf {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.qt {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.vob {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.vp6 {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
.wmv {B98D13E7-55DB-4385-A33D-09FD1BA26338} LAV Splitter Source
(A total of 55 default source filters, 19 shown, 36 hidden)
ACM and VFW Codecs (32-bit)
(A total of 14 codecs, 0 shown, 14 hidden)
ACM and VFW Codecs (64-bit)
(A total of 13 codecs, 0 shown, 13 hidden)
DirectX Media Objects (32-bit)
(A total of 14 DMO, 0 shown, 14 hidden)
DirectX Media Objects (64-bit)
(A total of 14 DMO, 0 shown, 14 hidden)
Hi,
Do you see anything special that could be the problem here?
Thanks!
Sorry, but it's hard to see the problem without reproduce the same here.
Try to change render engine:
And ask Mr. Google
WOW!!! It's working now!
I tried changing the video rendering and now it's working!!
And it's VERY strange, because that's obviously one of the first things I tried initially, but only NOW it's working.
Thanks!!!!
Glad to know that you could solve your problem.
🙂
Yes! And thanks for your help, really!
;-)
Hello.
I came here to expose a problem almost the same as Val's. My SW 6.0b program (which had been working perfectly) crashed when trying to load videos (no matter what the format/length of the videos) and when I was trying to make a sync ( eg via the Sync Point). I used so far the VLC Player without any problems.
I tried to reinstall SW 6.0b and restore defaults, but the problem continued.
After reading your messages, I was more relaxed to realize that I wasn't the only one to have this problem, but as I don't understand very well about codec settings and configurations nor which programs dominate them, I didn't understand very well the suggestions given by "GabArito".
I think I fixed the problem (now it seems to be working) after going to: General Settings -> Video Player -> and changed the selection from "VLC Media Player" to "mpv" (by clicking "download mpv") . But I would like to know where I could go to change the rendering of the video (render engine), as shown by "GabArito" in a screenshot image. Is it somewhere in Subtitle Workshop or another program?
Thank you very much.
Hi, Onomatopeira.
Yes, screenshot image I post came from WS 6.0b.
Below is a larger image where you can see the upper menu.
👇
Hi!
Thank you so much!
A quarta, 28 de jul de 2021, 14:25, Gab Arito gab-arito@users.sourceforge.net escreveu: