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#18 agentactivity records for login / logout rows don't have Q

open
nobody
None
7
2009-01-07
2009-01-07
No

When an agent logs in with a role that has multiple queues there are multiple rows inserted to the agentactivity table, one for each queue. The login shows the agents status at the time of login, and logout also however the queue associated with the row is not present in the Queue field.

The login and logout rows in the agentactivityrecord table should also have the queue name entered in the Queue field.

This could be an issue for realtime reporting of agent activity.

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