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STAFProc.exe has stopped working

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Sergiu
2017-10-17
2017-10-17

  • Sergiu

    Sergiu - 2017-10-17

    Hi,

    I got some problems with STAFproc.exe which suddenly stopped working.
    The issue happened on a VM with Windows Server 2016 Datacenter.

    I've started 48h of reboot on this VM(VM is located on a ESXi host) and after 15 cycles STAFproc.exe has stopped working.

    The logs from Event Viewer are:

    Faulting application name: STAFProc.exe, version: 0.0.0.0, time stamp: 0x568db419
    Faulting module name: STAFProc.exe, version: 0.0.0.0, time stamp: 0x568db419
    Exception code: 0xc0000005
    Fault offset: 0x000000000005c337
    Faulting process id: 0x1230
    Faulting application start time: 0x01d3469442ac2372
    Faulting application path: C:\STAF\bin\STAFProc.exe
    Faulting module path: C:\STAF\bin\STAFProc.exe
    Report Id: 2ad11c58-bf95-4d7e-9df3-9cc3215b58e2
    Faulting package full name:
    Faulting package-relative application ID:

    STAF version: 3.4.24.1
    JAVA version: 1.8.0_144
    OS Type: Windows 2016 Datacenter

    If you need aditional information please tell me.
    Thank you

     

  • Sharon Lucas

    Sharon Lucas - 2017-10-27

    When starting STAFProc, redirect its stdout and stderr to a file because STAFProc's output can be very helpful when investigating a problem:

    STAFProc >C:\temp\STAFProc.out 2>&1

    Provide STAFProc's output.

     

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