[srvx-devel] Reasoning

[Mike K. <ka...@gl...>]

Our reasoning for the 2 levels is simple, for one, it would serve as =
motivation for the helpers to continue putting in hours. As of right =
now, the only motivation they have is 1. keep their job, and 2. get an =
O:line. They all know getting an O:line is not likely, and it takes a =
LONG time to earn one. This would not only give us an alternative goal =
for motivation, but would most likely improve their time spent in =
#support.=20

Along with that, it would give us a way to distinguish helpers that put =
a lot of time in, from helpers that are less active / less valuable. =
Kind of a way to show we know and appreciate the knowledge / time they =
put forth for us.=20

We also believe it would further encourage the staff to help in =
#support, because at the very least, they have something to work =
towards.=20

This was the best way we came up with to handle the situation, We would =
be happy to accept new ideas, if you feel they would possibly do the job =
better.

----
Kaz (Ka...@Ga...)
GamesNET Support Admin
Http://www.GamesNET.net