From: Barry R Cisna <brcisna@ea...> - 2009-02-15 13:10:54
Sorry for not providing better specifics.
SM 1.4.8-4.0.1 --EL5 default install.
This behaviour has occured now on two user accounts. I am (almost)
positive it is each users profile on the machine they are on. I probably
shouldn't even be posting this on an SM list,but thought possibly someone
has seen the same scenario. As I stated before if the user has an
When you click on the attachment and Word starts to open the doc the
dialog box always adds an  to the doc so it looks like this
of course word pops open,then displays unable to locate C:\...\word.doc
the  being the show stopper.
I have Googled of course and can not find anything close to a resolve when
searching Word and MS KB articles.
Using Win XP/SP3 OS, Word 2003(pro)
From: Barry R Cisna <brcisna@ea...> - 2009-02-16 16:11:29
Thought I would just post this for reference,in hopes may help someone else.
I deleted this users profile on their computer and now the MS Word docs
opens fine through IE and SM.
Funny thing, even after deleting the users profile( Documents and
Settings) when opening a word doc the  is still added to the filename
in the "open dialouge"
EX: attachment is word.doc
opening shows ;
But word does open and views the attachment fine regardless without errors.
I am guessing there is an windows registry key hammered somewhere. This PC
has lots of added on software for various special ed stuff that requires
dde support/ MS Office, and all that kind of stuff:)
Also domain logons which also may add to the prob.
Win XP/SP3 , MS Office 2003 (pro).