I'm having an interesting problem, I have some messages in my inbox webmail access the message and when I click on the "reply" option'm redirected to the page with some fields already filled, one is the body of the received message containing the message with some characters ">" to identify the incoming message, well, my problem is that some messages occur not be filled, and some are, there is no standard.
Could you help me? I'm with this problem in a email account only, They've even removed the account and created again but still the problem persists.
I have attached some prints of the problem for clarity:
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