[SL] How to account for write-offs

[Yves L. ing. <yve...@gm...>]

Hi,

What is the prefered way to account for write-offs? I have customer 
dispute that ended up in a write-off of part of the amount due.
I figured I could move that amount into Allowance for doubtful accounts 
and enter GL entries to drop it to zero over a period.
Is that the way? Any suggestions?

Thanks,

Yves