[SL] SL in a service business?

[Michael H. <mh...@it...>]

Hi everyone,

    Anybody using SL in a service business where incoming units to be  
repaired need to be tracked?
    Take a garage for example, lots of customers, some of which have  
multiple vehicles.  When the vehicle comes in not only is the work  
tied to the customer and the usual parts/labor is invoiced but there  
also need to an association with the vehicle make/model/VIN etc so  
that the repair history can be reported on.
    We're not seeing any way to do that last bit in the SL  
interface.  Short of creating a separate customer account for every  
single vehicle, (not really feasible if some have fleets of  
hundreds), is there some other angle on this that we're just missing?


Thanks,

Michael