From: Craig I. <cr...@da...> - 2007-01-09 16:24:07
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Happy New Year Everyone!! I have a small issue with which I hope someone can provide guidance. We have an existing customer who has split their business to create 2 separate entities. We previously invoiced 100% of our services to the original entity but now they would like 50% of our services invoiced to each entity. No problem. In SL I did the following: - pulled up the (original) 1/5/07 invoice and issued a credit memo - pulled up the (original) 1/5/07 invoice and edited; did a "post as new" - pulled up the (original) 1/5/07 invoice and edited; did a "post as new" I now have reversed the original invoice and created 2 new invoices (50% of our services on each). At this point both new invoices are still assigned to the original entity. In SL I did the following: - added the new entity (company) to SL - pulled up the new invoice I created above which should be assigned to the new entity. The new entity is not available for selection from the "company" dropdown list. I have tried "refreshing" from every relevant screen in all ways in which I know how to "refresh". I have logged out and back in to the system. I restarted postgresql. I waited over 24 hours thinking it might be cached someplace. No luck. How can I re-assign this invoice to the new entity (company)? We provide services and do not have inventory so reposting an invoice is not a concern for us. Thanks! Craig |