I have loaded the latest version of Franklin Covey's Plan Plus for Outlook. I then loaded Spamato. After loading Spamato I keep getting error messages as it tries to download my emails. It makes it through about 1/2 of the 100 or emails each day then locks up. I have to go to my server, delete all the spam there, then it will download with no problems. Obviously, that's what I want Spamato to do. I am not sure which type of emails triggers an error. But when I remove Spamato, Outlook downloads them with no problem.
I love the program and was very happy with it until I started having this problem.
Here is a copy of my email to your tech.
I see two options:
(1) Your new software and spamato interfere.
(2) Your new software is buggy.
To decide if it's (1) or (2), can you please quit outlook uninstall spamato, restart outlook and see if the errors keep coming. (then it's option (2)). Otherwise it might be option(1). In that case please add a bug-report to our system:
To empty your spamato folder select it, select all messages and hit delete.
On 9/4/07, Rusty <email@example.com> wrote:
> I use the Frankin Covey for Outlook system. When downloading my email
> I get error messages and Outlook starts over and then continues trying
> to download my email. It gets stuck in this cycle. I don't remember
> it doing this before I had the Franklin Covey software installed which
> I really like. Any ideas?
> Also, how do I empty my Spamato folder?
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