Re: [SourceJammer-users] Transformer exception occurs when attempting to create a connection

[Robert M. <rob...@ya...>]

Could you provide more info please? What server version? Client version? And 
attach whatever error message you're seeing. It would help if (assuming you're 
using Windows) you use the sj_gui.bat file to start your client and try to copy 
any error stacktrace you see in the command window and send that to me. 
Basically, the more information you give me the more likely I will be able to 
solve your problem.

Thanks.

--Rob



________________________________
From: "Letang, Sabina" <SL...@ne...>
To: Robert MacGrogan <rob...@ya...>; 
"sou...@li..." 
<sou...@li...>
Sent: Mon, September 27, 2010 6:09:16 PM
Subject: RE: [SourceJammer-users] Transformer exception occurs when attempting 
to create a connection


I verified that other users also have the beta version and they are able to 
connect to the server without error.
 
From:Robert MacGrogan [mailto:rob...@ya...] 
Sent: Monday, September 27, 2010 2:43 PM
To: Letang, Sabina; sou...@li...
Subject: Re: [SourceJammer-users] Transformer exception occurs when attempting 
to create a connection
 
This sounds like a version mismatch issue. Is the client the same x.x version as 
the server? If, for example, the server is SJ 2.0, then you need to use a 2.0 
client to connect.
 
Let me know if this helps.
 
Thanks.
 
--Rob
 

________________________________

From:"Letang, Sabina" <SL...@ne...>
To: "sou...@li..." 
<sou...@li...>
Sent: Mon, September 27, 2010 3:50:43 PM
Subject: [SourceJammer-users] Transformer exception occurs when attempting to 
create a connection
Hi:
 
I have installed SourceJammer, and I’m trying to create a new connection to an 
existing archive on a shared server. After I enter the local alias, the URL for 
the server, and the Archive Name on the server, I click OK then I get an error:
Transformer exception in saving connection list document.
 
After the error occurs I cannot proceed. Please advise.
 
Thanks,
Sabina
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