Benitez - 2012-07-24

I am very pleased to be here to share the good news: Recently, Dell is jointly organized by China Information Industry Association, China Association of Trade in Services, the Customer Service Committee of China's Service Trade Association hosted the ninth Customer Service Forum and the 2011-2012 Chinese good customer service was named "won abercrombie shop the" Best Customer Service Center "and" China Award for the best after-sales service "two major awards. The selection has gone through seven years of development time, become one of the authority of the selection of the most influential, is a measure of the enterprise customer service level of the authority of the ruler.

I am honored to represent Dell to participate in the forum, and service opportunities, services, management innovation and other topics in the virtual era and the guests to share and explore. Dell Greater China Marketing Director Miss Sun Xiufang also invited to participate in the live chat link, launched a deep-level discussions with other industry leaders to "customer service" as the theme. Through communication with everyone, I am more abercrombie tops determined, and only truly concerned about the customer experience, to constantly improve the service details, service innovation, improving and upgrading the level of service management in order to enhance their market competitiveness in order to adapt to the context of global economic integration Yulai more intense competition in the market.

IT has entered the virtual era, cloud computing can provide unprecedented efficiency and flexibility, which will bring revolutionary changes to the enterprise-class IT applications. It is seen customer demand in the IT consulting, services and efficient IT infrastructure in 2009, Dell opened the curtain of the transformation of IT solutions provider. Today, Dell is in many aspects, including applications, business processes, consulting, infrastructure and support, mobile and security for our customers to provide end-to-end solutions and services from the Tablet PC to the data center and is committed to based on standardized, automated services solutions
abercrombie t shirts that help customers improve business and operational efficiency, so as to enhance their competitiveness and achieve business success.


 Michael Dell founded Dell in 1984, we have been committed to listening to our customers needs to better close to the customer for providing innovative, practical products, solutions and services. The Dell won the "Best Customer Service Center" and "China Award for the best after-sales service" two awards, reflecting the high degree of recognition of the majority of users on Dell's customer service, we provide users with more quality services to the power.