First use the Search Snifflib Help feature on this page to find what you are interested in and get the help you need.
If you don't find the answer to your issue...
Use the links at the top of this page to log into (or create) your sourceforge.net account.
Click Create Ticket button (will appear once you are logged in)
Select Milestone type best describing your issue. For example, if you are reporting a bug use Bugs. If you want to make a feature request use Requests.
When filling out your ticket, just leave any fields you are unsure of blank