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#5 Problem with update

open-accepted
9
2004-01-23
2004-01-22
No

When the program tries to run the update it opens a
command prompt window and then gives me a Dr.
waston error:
Exception access violation (0xc0000005), Address:
0x0f03878f

Running:
NT 4.0 SP6a
PII 400
98 Mb Ram
Imail 5.09

bob

Discussion

  • Wayne McDougall

    Wayne McDougall - 2004-01-23

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    I'm guessing you were running version 1.1?

    I had problems with my update system under difefrent
    operating systems so I dropped it. Sorry. You'll need to
    download 1.4 Full Installation, run setup and follow through
    from there.

    You can install over the top of your existing setup (you might
    like to copy the folder first though), and Fluffy will try to
    upgrade and transfer all the settings, as there have been
    significant changes. It should all work.

     
  • Wayne McDougall

    Wayne McDougall - 2004-01-23
    • priority: 5 --> 9
    • status: open --> open-accepted
     
  • Robert Brown

    Robert Brown - 2004-01-24

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    user_id=920859

    Sorry I forgot to add that... I'm using V 1.4.79
    Bob

     
  • Wayne McDougall

    Wayne McDougall - 2004-01-25

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    user_id=660239

    Ok, I'm confused. What "update" are you trying to run?

    You can't run setup.exe whne unzipping 1.4 Full Installation
    download?

     
  • Robert Brown

    Robert Brown - 2004-01-29

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    user_id=920859

    What is happening is... In the Fluffy training center... I forget
    where... I'm not at the server... It says automatically check
    for updates. I had that checked to check at 6am and it had
    been running for awhile. Then it started crashing Fluffy. If I
    tried to do the check manually or automatically I would get
    the error I listed below. Once I turned that off it has been
    running perfect for about two days before I submitted this
    and still is running. I've been on vacation... First one in a few
    years... I'll be back on Monday.
    So does this help?
    Thanks,
    Bob

     
  • Robert Brown

    Robert Brown - 2004-02-09

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    user_id=920859

    I been waiting....
    So what is the problem with the auto updater?
    Thanks,
    Bob

     
  • Wayne McDougall

    Wayne McDougall - 2004-02-10

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    user_id=660239

    I'm sorry. I haven't looked at it until today. Because it is a
    puzzle.

    You shouldn't be getting a Dos BOx coming up. That was
    disabled about version 1.2. So it doesn't make any sense to
    me.
    If you go to the Fluffy Training Centyre (Configure) and click
    on the Update/Logs tab you should see a button
    labelled "Check for
    update now". When you do that, you should see the text box
    fill with lines like this:

    Connecting to update server...OK
    Checking latest version...OK
    Latest update is version 1004.95

    You are running version 1004.8
    A new version is available

    And then it will ask you if you want to download the update.
    And whether you answer Yes or No, nothing happens. The
    code to do
    anyting is commented out because it used to do that crash.

    So maybe you're not running 1.4.79 or I'm going insane.

    I'd like to see some log files if I'm to comment further.

    If you just manually go to
    http://www.fluffy.codeworks.gen.nz and download the latest
    (the patch to 1.5.2 is the latest update which
    can go straight on top of 1.4.x) will also stop any problems
    because then you'll have the latest version.

     
  • Robert Brown

    Robert Brown - 2004-02-12

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    Well in the window bar it says 1.4.79....
    And when you check for updates it does go for the file and
    does try and do the update... then crashes and leaves either
    a blank dos box with a blinking cursor or a box with a cursor
    jumping all over the place.
    Only thing I can think of is...
    I copied some of the files back into the new version because I
    had a bunch of banned sites and messages. That didn't seem
    to work after I installed the last version. So maybe I copied
    to manny files back over that was so long ago I can't
    remember what I did to get it to work.
    I'll zip the whole dir and send it to you. I'll alss get the lastst
    version and install over this and see what happens. And if I
    have to wipe it clean and start from scratch. Lately I'm also
    getting the DNSCache is too small message again.... It went
    away for a while there. I'll do all this tommorrow and send the
    file to you and tell you what happened if anything.
    Thanks for this program and your help,
    Bob

     
  • Wayne McDougall

    Wayne McDougall - 2004-02-15

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    I don't eally want your whole folder. I would like to see the
    log file though.

    I still say what you describe can't happen on 1.4.79.

    My best advice remains the same. Downlaod the 1.5.2 patch,
    and unzip and replace the existing fluffy.exe

     

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