smartmontools-support

[smartmontools-support] Smartctl command output

[<PRI...@te...>]

Hello all!!

I would like to submit a question, to see if someone can help me. I have the following system:

[root@io2 /root]# smartctl -a /dev/hdc
smartctl version 5.1-18 Copyright (C) 2002-3 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
 
=== START OF INFORMATION SECTION ===
Device Model:     FUJITSU MHT2040AS
Serial Number:    NP1FT42254W3
Firmware Version: 006C
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   6
ATA Standard is:  ATA/ATAPI-6 T13 1410D revision 3a
Local Time is:    Mon Feb  8 17:52:52 2010 WET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Off-line data collection status: (0x85) Offline data collection activity was
                                        aborted by an interrupting command from host.
                                        Auto Off-line Data Collection: Enabled.
Self-test execution status:      ( 245) Self-test routine in progress...
                                        50% of test remaining.
Total time to complete off-line 
data collection:                 ( 293) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Automatic timer ON/OFF support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        No General Purpose Logging support.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  40) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   046    Pre-fail  Always       -       252555
  2 Throughput_Performance  0x0005   100   100   030    Pre-fail  Offline      -       14483456
  3 Spin_Up_Time            0x0003   100   100   025    Pre-fail  Always       -       1
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       6
  5 Reallocated_Sector_Ct   0x0033   100   100   024    Pre-fail  Always       -       8589934592000
  7 Seek_Error_Rate         0x000f   100   100   047    Pre-fail  Always       -       1744
  8 Seek_Time_Performance   0x0005   100   100   019    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   006   006   000    Old_age   Always       -       170094793
 10 Spin_Retry_Count        0x0013   100   100   020    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       5
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       1
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       56
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       39 (Lifetime Min/Max 21/42)
195 Hardware_ECC_Recovered  0x001a   100   100   000    Old_age   Always       -       10501
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       287440896
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       1
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       1
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x000f   100   100   060    Pre-fail  Always       -       7368
203 Run_Out_Cancel          0x0002   100   100   000    Old_age   Always       -       2628586044629
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Conveyance off-line Completed without error       00%     47248         -
# 2  Extended captive    Interrupted (host reset)      90%     47248         -
# 3  Short off-line      Completed without error       00%     47248         -
# 4  Short captive       Interrupted (host reset)      90%     47248         -
# 5  Short captive       Interrupted (host reset)      90%     47247         -
# 6  Short off-line      Completed without error       00%     47247         -
# 7  Extended off-line   Completed: read failure       20%     47007         0x042798c1
# 8  Short off-line      Completed without error       00%     47007         -

As you can see in the selftests results, when I run a long selftest, the output is that I have an error. But there is no information about what's wrong with the system, or how can I fix it. Does anyone know how to identify the error?

Any help is welcomed.

BR,

Alberto Martínez

Re: [smartmontools-support] Smartctl command output

[Marti R. <ma...@ju...>]

On Mon, Feb 8, 2010 at 7:55 PM, PRI...@te...
<PRI...@te...> wrote:
> Self-test execution status:      ( 245) Self-test routine in progress...
>                                         50% of test remaining.

Have some patience! The test is still running.

> # 1  Conveyance off-line Completed without error       00%     47248       -
> # 2  Extended captive    Interrupted (host reset)      90%     47248       -
> # 3  Short off-line      Completed without error       00%     47248       -
> # 4  Short captive       Interrupted (host reset)      90%     47248       -
> # 5  Short captive       Interrupted (host reset)      90%     47247       -

No error above, you probably issued a SMART command that aborted the
previous test. Or rebooted the computer. Or your controller is quirky.

> # 7  Extended off-line   Completed: read failure       20%     47007       0x042798c1

This test found that sector 0x042798c1 is bad.

> 197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       1
> 198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       1

As confirmed by these attributes... 1 bad sector found in the raw column.

>   5 Reallocated_Sector_Ct   0x0033   100   100   024    Pre-fail  Always       -       8589934592000

8589934592000 == 0x7d000000000

smartmontools doesn't know how to decode this raw value, but "100 100"
means that it should be perfectly fine.

> As you can see in the selftests results, when I run a long selftest, the
> output is that I have an error. But there is no information about what's
> wrong with the system, or how can I fix it.

The next time you write to this bad sector, it will probably be
reallocated by the disk firmware. No big deal, these do happen
occasionally. Only when you have suddenly increasing values, there's
reason to worry.

Please, do some research yourself before shooting for the mailing
lists. Or buy commercial support for your Linux distribution vendor.

Regards,
Marti

Re: [smartmontools-support] Smartctl command output

[Gabriele P. <gp...@di...>]

Hi Alberto,

On Mon, 2010-02-08 at 18:55 +0100, PRI...@te... wrote:
> [root@io2 /root]# smartctl -a /dev/hdc
> smartctl version 5.1-18 Copyright (C) 2002-3 Bruce Allen

^^^ this is a very very very old version of
smartmontools. Current release is 5.39-1

You should install the newest version,
that your distribution has.

> Num  Test_Description    Status                  Remaining
> LifeTime(hours)  LBA_of_first_error
> # 7  Extended off-line   Completed: read failure       20%     47007
> 0x042798c1
> 
> As you can see in the selftests results, when I run a long selftest,
> the output is that I have an error. But there is no information about
> what's wrong with the system, or how can I fix it. 

Have a look in our FAQs.
Under section "Selftests" you will find the question:
"ATA drive is failing self-tests, but SMART health status is 'PASSED'.
What's going on?"

http://sourceforge.net/apps/trac/smartmontools/wiki/FAQ#ATAdriveisfailingself-testsbutSMARThealthstatusisPASSED.Whatsgoingon

HTH,

Gabriele