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From: kamaraju k. <raj...@gm...> - 2015-12-31 06:39:58
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On Wed, Nov 18, 2015 at 1:36 AM, Christian Franke <Chr...@t-...> wrote: > kamaraju kusumanchi wrote: >> >> Running gsmartcontrol on a brand new Western Digital hard drive says >> that SMART support is unavailable. The hard drive is placed in a Dual >> Bay external hard drive docking station which is connected via a USB >> cable to my computer. So my set up is >> >> hard drive -> docking station -> usb port of computer >> >> >> gsmartcontrol output: >> >> smartctl 6.4 2014-10-07 r4002 [x86_64-linux-3.16.0-4-amd64] (local build) >> Copyright (C) 2002-14, Bruce Allen, Christian Franke, >> www.smartmontools.org >> >> === START OF INFORMATION SECTION === >> Vendor: WDC WD10 >> Product: EZEX-00BN5A0 >> Revision: 0106 >> Compliance: SPC-4 > > > This is the SCSI view of the drive. > >> ... >> Docking station info: >> Sabrent USB 3.0 to SATA Dual Bay External Hard Drive Docking Station >> for 2.5 or 3.5in HDD, SSD with Hard Drive Duplicator/Cloner Function >> [4TB Support] (EC-HDD2) >> http://www.amazon.com/gp/product/B00IKC14OG >> >> Computer info: >> Dell Precision T3500 >> >> OS info: >> ... >> % lsusb -v >> Bus 002 Device 004: ID 152d:1561 JMicron Technology Corp. / JMicron >> USA Technology Corp. >> Device Descriptor: >> ... >> idVendor 0x152d JMicron Technology Corp. / JMicron USA >> Technology Corp. >> idProduct 0x1561 >> bcdDevice 1.06 > > > JMicron bridges may work with '-d usbjmicron' or '-d sat' option. > > Please provide 'smartctl -d ... -x ...' output as attachments. > > If '-d usbjmicron' works, try also '-d usbjmicron,x'. > Thanks for the reply. Sorry for the long delay in responding to this. The drive seems to work with '-d sat' option but not with '-d usbjmicron'. Attached please find the outputs of smartctl -d sat -x /dev/sdf smartctl -d usbjmicron -x /dev/sdf raju |