Re: [smartmontools-support] WD30EFRX - Read SMART Thresholds failed

[Arthur W. <art...@gm...>]

On Sat, Nov 24, 2012 at 2:30 PM, Christian Franke
<Chr...@t-...> wrote:
>Arthur Wist wrote:
>...
>> REPORT-IOCTL: Device=/dev/csmi0,3 Command=SMART READ ATTRIBUTE THRESHOLDS
>>  Input:   FR=0xd1, SC=0x01, LL=0x01, LM=0x4f, LH=0xc2, DEV=....,
>> CMD=0xb0 IN
>>   IOCTL_SCSI_MINIPORT(CC_CSMI_25) failed, Error=31
>
>Error 31 is ERROR_GEN_FAILURE ("A device attached to the system is not
>functioning") which does not help much here.
>
>There may be a problem related to the Intel RST driver when this
>specific command is issued. Does it work with other disks on same
>controller?
The output of smartctl -x /dev/csmi0,0 -q noserial -r ioctl,2 which is
for another disk (incidentally, this one isn't in the smartctl DB yet
:)) attached to the same controller (but internally, so normal SATA
with no dock in between) can be found here:
http://pastebin.com/YCY51Qii

There's no Threshold read fail reported - but the disk doesn't seem to
have any Thresholds defined anyway...

>This may also be the one of the first disk which follow "recent" ATA
>standards: The SMART READ THRESHOLDS command is declared "Obsolete"
>since ATA-4 (1998). We already got an output with thresholds for another
>disk from same series but with different firmware: WDC WD10EFRX-68JCSN0,
>FW:01.01A01
That's the 1 TB model. Regarding the firmware: I couldn't find an update.

>> The HDD is in an external docking station (Akasa SATA DuoDock 2),
>> which is attached to my HP EliteBook 8560w via eSATA.
>
>The problem may also be related to the eSATA->2xSATA port multiplier of
>this box. Do thresholds work with other disks in same docking station?

Currently don't have an spare disks to test, I'll look into it, but it
might be a while.

>If possible, please try to read the SMART data of this drive without the
>docking station or from another machine or from another OS on same machine.
>Some live system may help:
>http://sourceforge.net/apps/trac/smartmontools/wiki/LiveCDs
The former will take some time, I currently don't have any spare boxes
- the latter I might do later, as time permits.

Kind regards,


Arthur