sales transactions on SmartPos received as only one payment rule on SmartERP

[kalo wand]

Hi Pedro,
I followed you advice according the sales synchronization this post;

"Glad to see you are almost done, If it is already syncing products, taxes, customers data and not the sales, you might have issues with the ERP configuration (accounting period closed, or similar issue), please analyze the ERP logs and look for warning or errors , usually they are very descriptive (/tmp/adempiere.log)

I found the following error;

ERROR: insert or update on table "c_order" violates foreign key constraint "cpaymentterm_soheader"
Detail: Key (c_paymentterm_id)=(1000001) is not present in table "c_paymentterm".; State=23503; ErrorCode=0

What I did is ; to set the payment term in the messages window to Immediate

The result is that the sales synchronization succeeded well and it appeared on SmartERP once it happened on SmartPOS.

The issue is that whether the sales transaction on POS is by cash, credit card, coupon...etc, it appeared in the sales order in the ERP only as 'On Credit' payment rule and 'immediate' payment type. I assume that the payment rule should be according the sales type used in POS. eg; when the sales transaction is cash on POS, the payment rule in ERP for this order should be cash.

Did I do something wrong related the Messages on ERP, or this is case in SmartERP. However this is not what happened with Adempiere.

Thanks for your help

Kalo Wand

[kalo wand]

Hi Pedro,
Is there any feedback. I appreciate your help.

thanks

Kalo wand

[kalo wand]

Hi Pedro,
Do I consider the previous issue is the default scenario of SmartERP and SmartPOS? although, I assume this is not right from business prospective.

Or Did I do something wrong?

Thanks

[pedrorozo]

Hi Kalo,

Your tests seem to be correct, but I have not had time to analyze the topic with the required detail ... it might be a default behaviuor as you mention or a bug (missing functionality) ... due to the required time to test and replicate and because our current tasks you might have to wait until the next week for some preliminary feedback ... engage our priority services (infosmart@smartjsp.com) or try to fix it yourself.

Regards

Pedro R.

[kalo wand]

Thanks for your reply.
I just wonder how you couldn't notice this issue in the resturants chain where u implemented SmartPOS, as I considered this point as critical in the cycle and have big impact on business
Anyhow I'll follow your advice related waiting till next week.

BTW there is another point I'll create a new topic for it.