Re: [sleuthkit-users] Autopsy Error

[Brian C. <ca...@sl...>]

Keyword search in Autopsy is powered by SOLR, which is a web app that listens on a given port.  We use 23,232.   Can you run 'netstat -na -p TCP' on a command prompt to see if there is something listening on TCP port 23232?

Our experience has been that this kind of message comes from one of:
- Another process has that port open 
- Security software prevents the port from being connected to
- The system is running very slow and SOLR is not up and running by the time that Autopsy thinks it should be up and running. 



On Jan 20, 2015, at 7:13 PM, Digi Forensics <dig...@gm...> wrote:

> 
> ---------- Forwarded message ----------
> From: Digi Forensics <dig...@gm...>
> Date: Tue, Jan 20, 2015 at 2:44 PM
> Subject: Autopsy Error
> To: sle...@li...
> 
> 
> Hi all,
> 
> I am working on Windows 8.1 and have updated all drives. I have been downloading various versions of Autopsy, however immediately upon installation completion I get the error:
> Indexing server port 23,232 is not available.  Check if your security software does not block Autopsy and consider changing IndexingServerPort in KeywordSearch property file in the application user folder. Then try rebooting your system if another process was causing the conflict.
> 
> 
> 
> This error appears with Autopsy version 3.1.1 and also 3.1.0. As you may know I need to use a 64 bit version.
> 
> 
> 
> After trying to add a data source I get these messages.
> 
> <image.png>
> 
> <image.png>
> 
> 
> Because of these errors the files are not added to the case.
> 
> Any assistance which can be given in this regard will be greatly appreciated.
> 
> Thank you :-).
> 
> 
> 
> 
> 
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