[Slashcode-general] Remove Ip Ban Howto??

[Federico <fed...@gm...>]

Good Morning,
i am a beginner in slash and i have a problem that i don't understand very
well, i would ask you if you can help me, please!
I have a forum obviously based in slash, and yesterday some user has wrote
me that when he try to make a post, slash give an answer that say something
like:".. an excessive number of unsuitable messages from this IP or subnet,
the shipment of comments has been temporary suspended...."
My question is where i can remove this ban( IP or Subnet) to make available
this user the posting in my forum??
Thank you a lot in advance for your patience!

Best regards Federico*
*