#7 not working on Win10 PCs.

[Stephen Kramer]

Hello, saw this on Tomshardware: https://www.tomshardware.com/amp/how-to/detect-com-port-windows-serial-port-notifier

However I installed it on 2 windows 10 PCs and it doesn't work on either. There is no change to the listed comports when a usb device is plugged or unplugged and no notification boxes appear.

Can you help please? I program microcontrollers so this would be useful.

[Amr Bekhit]

Hello, sorry to hear you're having problems.

• Can you confirm that the other features of the program work fine, even if it doesn't show any notifications?
• Does the program correctly identify and list all COM ports when you right click on the program tray icon?
• Do launchers work fine?
• Are other third party programs that display notification pop ups able to display them, or is it just Serial Port Notifier?

[Ethan]

Hello,

I am also having problems on Windows 10. The COM ports are listed correctly but no notifications when I plug in a serial cable connected to a device.

All other notifications appear from different apps and notifications are enabled.

Kind regards,
Ethan

[Amr Bekhit]

Hi Ethan,

If you right click on the program icon the notification tray and go into Settings, can you confirm that "Show Notification on Port Changes" is checked?

If it is, can you check the user.config file (located in C:\Users\{User Name}\AppData\Local\Helm_PCB\Serial_Port_Monitor.exe_{some random string}\{program version}\user.config) and check the value of the "ShowNotification" setting? It should be set to True.

[Ethan]

Hello Amr,

Yes I can confirm that "Show Notification on Port Changes" is checked and the value stated in the config file is listed as 'True'

Kind regads,
Ethan

[Steve Mann]

I am having the exact same issue and have verified all the steps that Amr did above.
How was his problem solved?

[Amr Bekhit]

Can you confirm whether or not the program correctly displays the list of COM ports when you right click on the program icon in the notification area?

[Steve Mann]

Yes, the notification is in the notification area. But not in the notifications popup.

[Steve Mann]

Is there a reason that you have ghosted me?

[Stephen Kramer]

Mine is working correctly now, has been for a while. Thanks.

[Peter Norman]

Hi guys,
I'm also having the same issue - Windows 11.
</ArrayOfLauncher>

<setting name="ShowNotification" serializeas="String">
<value>True</value>
It's a real shame - it worked great on my Win10 machine.
Did it ever get resolved for the others on this thread?</setting>

Cheers,
Pete

[Amr Bekhit]

Hello everyone,

Sorry for the delay in resolving this ticket. I downloaded a Windows 11 virtual machine and installed Serial Port Notifier and was able to replicate the notification issue.

Turns out the problem is due to the "Focus Assist" feature in Windows 10 and 11. In the virtual machine I tested it on, Focus Assist was set to "Priority Only" - this results in the Serial Port Notifier notifications being hidden and accessible only if you click on Notifications area in the bottom right corner.

If you set Focus Assist to Off, then all notifications are shown, including those generated by Serial Port Notifier.

I'll be closing this ticket now. Feel free to re-open it if setting Focus Assist to Off does not resolve the issue.

[Peter Norman]

Hi Amr,
Thanks for the advice - slightly different with mine - Go to Focus Assist and below that is a list of apps permitted to notify. Add Port Notifier to the list and turn it on - sorted! :)
Cheers;
Pete

[Steve Mann]

Thanks Peter Norman- Your tip fixed the problem for me.