Email Doesn't Work - Base 1.4.1

[Joe User]

My install (Fedora 9 / Base 1.4.1) is working well -- Except Email Doesn't Work....

If select alerts to email, the page "search query info" and "summary info" section show up but it is BLANK underneath - and no email arrives.  This happens for all email options on full, summary, and csv email.

There is no error shown.  I have all email parameters setup correctly (have tried both localhost and and external smtp hosts).  SMTP auth is not required for my internal network.  I even made a test php email script to ensure the sendmail and php are configured correctly and it sent fine.

    $action_email_smtp_host = 'localhost';  (have also tried smtp.mydomain.com)
    $action_email_smtp_auth = 0;
    $action_email_smtp_user = '';
    $action_email_smtp_pw = '';
    $action_email_from = 'root@mydomain.com';
    $action_email_subject = 'IDS Alert';
    $action_email_msg = '';
    $action_email_mode = 0;

Have checked httpd,maillog,message logs and there is nothing to go off of - have also turned on base's debug option and can't find anythign relevant.

Any help would be greatly appreciated!

[Joe User]

Anybody experience something like this?  If not it must be something simple..

[vagab0nd]

Have the same problem with base 1.4.0 on fedora core 9.

V

[dafank]

Same here.

[Karl Kamin]

This should be the fix. 
file is includes/base_action.inc.php

Basically, the $hdrs array needs the 'To' set
and the smtp line needs to be replaced with sendmail.

783d782
<               'To'      => $action_arg,
1657,1659c1656,1657
<       $smtp =& Mail::factory('sendmail',
<                               array ('sendmail_path' => '/usr/sbin/sendmail',
<                                      'host'     => $smtp_host,
---
>       $smtp =& Mail::factory('smtp',
>                               array ('host'     => $smtp_host,

Karl
Heavy lifting done by Dave B.

[Joe User]

Didn't work for some reason.  Same as before, returns to blank bottom half of the page and no email arrives.  I do see what you're getting at though...

What settings are needed in the base_conf file now?  Maybe it's something Im missing there?

Thanks

[dafank]

It didn't work either (OpenBSD 4.3)

[Rick Chisholm]

yep - that worked like a charm.  thx!

[Karl Kamin]

Yes you must edit the base_conf.php file. 

This is the section.

    $action_email_smtp_host = 'localhost';
    $action_email_smtp_auth = 0;
    $action_email_smtp_user = '';
    $action_email_smtp_pw = '';
    $action_email_from = 'root@director.xxxx.xx.xxx';
    $action_email_subject = 'BASE Incident Report';
    $action_email_msg = '';
    $action_email_mode = 0;

 
I have used various email servers, but here localhost works.  (verify that you
can send email by hand)
NO auth or user or pw.
Message mode 0 means alert is in body vs attachment (1)

Karl

[Joe User]

Set config per your instructions - still doesn't send (returns to a half blank page).  There are many different views/pages and email sending options... Maybe it's something to do with what/how is requested to be sent?

Would you mind describing the process you go through to send?  Thanks for your help.

[Mateo De Vaca]

I also had the same issue.  I would select an event, under actions select send an email, and then chose the selected events button and my browser went to a mainly blank page with no email being sent.

After some searching I stumbled on the fact that I needed to add a couple of extra pear modules:

  Mail
  Mail_Mime
  Net_SMTP

Once loaded and the configuration above from Karl everything worked.

Also, I am using Fedora and the SE was blocking the HTTPSd server from sending an email...

Good Luck.

[Rick Chisholm]

Same thing here - BASE 1.4.1 on FreeBSD 6.3