#56 Problem with Austrian keyboard layout

[stefan weber]

We use SEB on Windows 10, and have 2 Keyboard layouts installed for our users:

Deutsch - Österreich (which is the default)
and
Deutsch - Deutschland

When SEB ist started while "Deutsch - Österreich" is selected, it will display "DEU" in the bottom right, indicating a German keyboard layout, but it will use an English layout.

German layout can only be used after clicking on "DEU" to switch the keyboard layout inside SEB to "Deutsch - Deutschland".

[Daniel Schneider]

What does the tool tip of the keyboard widget show, when you start SEB and it uses an English layout? In case you haven't seen that there is a tool tip: You move the mouse over the control (in this case the keyboard widget) and wait a second, then additional information for the control is displayed.

It's almost unexplainable why there would be an English keyboard layout inside SEB if you haven't activated that also in Windows. SEB should only be able to switch between those layouts which are activated in Windows.

[stefan weber]

the tooltip shows "Deutsch - Österreich"

even though there is no english keyboard layout activated in Windows, it still switches to "English - USA" when i click once on the widget, the second click gives me "Deutsch - Deutschland" which actually works as a German layout.

The installed keyboard layouts in Windows 10 are "Deutsch - Österreich" and "Deutsch - Deutschland"

I have the exact same problem using our configuration file, and using no configuration file at all and just starting SEB, so it cannot be an issue with our config file.

[stefan weber]

some more info:

• the same problem seems to happen with any other keyboard layout (although I obviously havent tried all), "Deutsch - Deutschland" seems to work though for some reason
• the problem persists in Windows even after closing SEB! - if I only open/close SEB without doing anything in it, Windows will show me my picked keyboard layout in the system tray, but will actually be using the English layout that I do not even have installed

maybe a Windows 10 bug?

[Daniel Schneider]

Thanks for the further investigations, it's really an intersting bug... I will have a look at it with our Windows developer next week.

[stefan weber]

any news? could you replicate the problem?

[Pascal Wyss]

Hi

Thank you for reporting the bug. I was able to reproduce it and to fix it. Don't know yet when it will be released.

Kind regards,

Pascal

Von: stefan weber

Gesendet: Freitag, 28. Oktober, 15:39

Betreff: [seb:bugs] #56 Problem with Austrian keyboard layout

An: [seb:bugs]

any news? could you replicate the problem? --- [bugs:#56] Problem with Austrian keyboard layout Status: open Group: v1.0 (example) Created: Tue Oct 11, 2016 02:55 PM UTC by stefan weber Last Updated: Wed Oct 19, 2016 09:18 PM UTC Owner: nobody We use SEB on Windows 10, and have 2 Keyboard layouts installed for our users: Deutsch - Österreich (which is the default) and Deutsch - Deutschland When SEB ist started while "Deutsch - Österreich" is selected, it will display "DEU" in the bottom right, indicating a German keyboard layout, but it will use an English layout. German layout can only be used after clicking on "DEU" to switch the keyboard layout inside SEB to "Deutsch - Deutschland". --- Sent from sourceforge.net because you indicated interest in To unsubscribe from further messages, please visit

[Daniel Schneider]

The bugfix is contained in the latest testing build of SEB 2.2pre:
https://github.com/SafeExamBrowser/seb-testing/tree/master/win/2.2pre

Maybe you can check if it solves the problem on your machine(s).

[stefan weber]

hi daniel.

the keyboard layout problem seems to be fixed in SEB 2.2pre

however, there is a new issue: opening SEB directly works just fine, but if I open any SEB config file, it fails to load the SEB taskbar, and instead shows the windows taskbar, enabling me to open or switch to any app

[Daniel Schneider]

Hi Stefan,

We will investigate the issue you observed. SEB 2.2pre currently is really only a preview and cannot be used yet productively. But we plan to release SEB 2.1.4 in the next few days and we would include the keyboard fix there.

[Daniel Schneider]

The keyboard problem should als be fixed in SEB 2.1.4, please test the pre-release version from our testing repository and let us know if it works for you. We will release SEB 2.1.4 in a few days, sooner than SEB 2.2 which will take more time to finish.

[stefan weber]

I just tested SEB 2.1.4. It does fix the problem, and seems to work fine in general, but there is a small albeit cosmetic problem that did not exist before: the keyboard layout widget in SEB does not bear a label (it used to say "DEU" or "ENG" depending on german or english layout picked). Once you click on the button to change the layout, the label re-appears.

[Daniel Schneider]

Thanks for your feedback. We fixed this new bug and updated the pre-release version.

[stefan weber]

seems to work fine now :)