Can't find Encrypt button.

Send private e-mails through Gmail.

Status: Beta

Brought to you by: jacktradess

Can't find Encrypt button.

Forum: General Discussion

Creator: Linda Hoenigsberg

Created: 2012-09-07

Updated: 2012-11-15

Linda Hoenigsberg - 2012-09-07

Hi there. I downloaded the extension from Safegmail through Chrome but cannot see anything different on my Gmail homepage. I have clicked on "Compose," but do not see any sort of "Encrypt" button. Can you help?

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- Ian - 2012-10-01
  
  Did you figure out what the issue was?
  
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  - jacktrades - 2012-10-01
    
    There was no issue at all.
    
    On Mon, Oct 1, 2012 at 6:16 AM, Ian frontsight@users.sf.net wrote:
    
    Did you figure out what the issue was?
    
    Sent from sourceforge.net because you indicated interest in
    https://sourceforge.net/p/safegmail/discussion/general/
    
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jacktrades - 2012-09-07

In what language is your Gmail?

Last edit: jacktrades 2012-09-07

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- Linda Hoenigsberg - 2012-09-07
  
  English
  
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jacktrades - 2012-09-07

That's odd, maybe you have more extensions that are blocking ours.

In your browser, copy & paste this link:
chrome://chrome/extensions/

Try to delete other extensions, and CHECK that SafeGmail is listed there.

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Linda Hoenigsberg - 2012-09-07

Hi,

did that and it showed only one extension, Safegmail, and said, "enabled." I have a MACbook. Could that be it?

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Chris - 2012-09-29

I'm having the same problem exactly with a macbook operating with mac os x version 10.6.8 and the latest chrome browser.

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Ian - 2012-10-01

I am also having the exact same problem with a macbook running Mountain Lion. Is there a solution for this yet?

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Aditya Marfatia - 2012-10-02

Even i have the same issue. I had downloaded and installed an earlier version on a different laptop (Windows XP, Chrome latest) and it works fine. I wanted to install it on another computer recently and the encrypt button just doesnt show up. This is the most recent version of SafeGmail. Please update.

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- jacktrades - 2012-10-02
  
  Gmail, Recently changed their structure, so button didn't show up.
  
  We've fixed this issue, it's working now. Thanks.
  
  On Oct 2, 2012 4:11 AM, "Aditya Marfatia" amarfatia@users.sf.net wrote:
  
  Even i have the same issue. I had downloaded and installed an earlier
  version on a different laptop (Windows XP, Chrome latest) and it works
  fine. I wanted to install it on another computer recently and the encrypt
  button just doesnt show up. This is the most recent version of SafeGmail.
  Please update.
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/safegmail/discussion/general/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/prefs/
  
  Last edit: jacktrades 2012-10-02
  
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k4nz4k1g4w4 - 2012-10-23

Button not showing up on Win7 Japanese. Restarted Chrome. No encrypt settings.

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jacktrades - 2012-10-23

Change your Gmail to English.

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k4nz4k1g4w4 - 2012-10-24

it is already set to English (UK). I tried English (US) as well. No change.

Last edit: k4nz4k1g4w4 2012-10-24

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jacktrades - 2012-10-24

Well, you should see an Encrypt Check Box. Maybe remove others extensions. Try reloading the COMPOSE page, Control + R

Last edit: jacktrades 2012-10-24

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k4nz4k1g4w4 - 2012-10-25

ok ... got the encrypt box to appear on a mac 10.6 by disabling all labs in gmail ... windows still not appearing

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k4nz4k1g4w4 - 2012-10-25

win7 gmail with all extensions off (except this one of course) and all labs off ... encrypt button showing up but error on encryption ... still trying

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jacktrades - 2012-10-25

Nice work, there is still something in the Gmail schema that is not standard. Service is working fine.

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jacktrades - 2012-10-25

Maybe try changing the e-mail format to HTML (not plain text)

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BlackBeansAndCorn - 2012-11-15

I have the same issue with my Chromebook that I just got. The button doesn't show up. I disabled all my extensions and it still doesn't work.

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