#3 MSI installation failure

[benw123]

I downloaded it but sadly it would not install. I am running XP pro, sp2 and fully patched.

Error I got is attached and the Event log is below:

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 07/06/2007
Time: 14:38:44
User: LEWYPC\Administrator
Computer: LEWYPC
Description:
Product: RNS-E MP3 Manager -- Installation operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 42 38 45 37 30 46 42 {B8E70FB
0008: 44 2d 30 44 39 41 2d 34 D-0D9A-4
0010: 46 37 32 2d 38 46 35 39 F72-8F59
0018: 2d 43 43 42 42 42 35 31 -CCBBB51
0020: 43 44 46 39 43 7d CDF9C}

[benw123]

Logged In: YES
user_id=1751517
Originator: YES

So far, the application has been installed on four other XP PCs that I know of (two were installed personally by myself) with no problems. I've checked the MSI file but can't see anything that would affect this installation from machine to machine; i.e. system requirements are minimal and there are no pre-requisites set.

I would ask for any other users who experience this to report the problem here.