Re: [REQADM-Users-L] reqadm-create segfaults (Linux)

[Matthew W. <mw...@tt...>]

okay, the issue was with reqadm.conf.  I thought I'd save time by using
my old .conf file.  Guess that didn't work.  :)

I can still run gdb on the core file(s) I have if you'd like.

-mtw

On Fri, Dec 05, 2003 at 09:03:30AM -0800, Steve Willoughby (st...@al...) wrote:
> In message <200...@tt...>, Matthew White writes:
> >Trying to get 1.3 working on a debian 3.0 box.  I managed to get
> >everything complied and installed.  When I try to create tickets via email
> >(reqadm-create -m) or via the X client I get segfaults.
> 
> Interesting.  I don't have debian here to test with.  1.3 does work
> on FreeBSD 4.8, though, which is a very similar set of GNU compilers
> and libs, etc.  Did you get a coredump file?  If you feel energetic,
> you can try to bring that up in gdb or ddd and see where the offending
> line seems to be.
> 
> >The tickets do make it into the system but somewhere along the line it
> >dumps core.  Along with this, I see the error mesasge "REQADM Server
> >Error:  Unable to look up token".  I haven't been able to determine
> >which token REQADM is unable to look up.
> 
> Ah, actually this may be the source of the problem.  If you are missing
> a field in reqadm.conf, that will make REQADM segfault, unfortunately.
> I'd check your reqadm.conf file vs. the reqadm.conf.sample supplied
> with REQADM and make sure there are no fields missing (most can be
> defined to no value as in:
> 
> XYZQ=
> 
> rather than deleting the line altogether.  The coredump file should help
> here, if you can see the value of u on line 1258 right before the
> segfault.  That'll be a 32-bit number equivalent to the four-byte
> token name.  If you start reqadm-create with the -zdebug option, you
> should see a "$<number>" (e.g., "$4A593630") command prior to the 
> segfault.  That would be the number you're looking for as well
> (in hex).
> 
> 
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-- 
Matthew White
District Systems Administrator
Tigard/Tualatin School District
503.431.4128