Re: [refbase-talk] refbase and SSL compatibilty concerns

[Heather B. <hea...@js...>]

Hi Rick,

Thanks for your (and others') quick responses. It's encouraging to hear
that others are not experiencing issues with SSL certs. Your
troubleshooting clarification questions are answered below.

--- "Presumably, you mean for your own server's domain?"
Yes, I meant primarily for our own server's domain and if applicable,
anything that might be hard-coded in the application.

--- "...corrected the  $databaseBaseURL variable in initialize/ini.inc.php
Have you done this?"
Had not yet made this correction. Wanted to check in with the listserv
first, per Matthias' recommendation, to see if there was additional
information to consider/ if there were other known variables affected.

--- Were unable to login to the account.
The error message our colleague got when trying the admin log in with SSL
cert enabled was: "Login Failed! You provided an incorrect email or
password." Colleague reported that they'd never gotten that error msg until
we installed the cert and then were able to log in successfully again once
we removed the cert.

--- "Are you able to increase the logging level and check your logs?"
Yes, our Server Admin pulled them from when we had the cert enabled. Happy
to share. Let me know if you'd like those shared off-thread.

--- "Which version of refbase and have you made any modifications?"
The version of refbase is 0.9.7 and I don't believe any modifications were
made.

Thanks in advance for any further insight you can provide!