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#322 Delist Domain Request: Davis-Reserve.com

open
nobody
None
3
2025-10-10
2025-10-02
No

Dear Support Team,

I hope this message finds you well. I am reaching out to respectfully request a review of our domain, Davis-Reserve.com, which we believe may have been mistakenly flagged by your system. As a result, our emails are currently being identified as spam by our Email Service Provider’s content checker that uses Spam Assassin. The error messages we are seeing are:

Domain/IP Reputation: Listed in Razor2 (http://razor.sf.net)
Domain/IP Reputation: Razor2 gives confidence level above 50%

We are committed to maintaining best practices in email communication and would appreciate any insight or assistance you can provide in resolving this matter.

Our website does not have any issues and is a safe environment. We are also only sending emails to those who have requested information from us.

Thank you in advance for your time and support. We truly value your help in resolving this issue.

Warm regards,
Jessi Quillen
jquillen@citrushills.com

Discussion

  • Jessi Quillen

    Jessi Quillen - 2025-10-03

    Hi checking if there is an ETA on when this will be assigned?

     
  • Jessi Quillen

    Jessi Quillen - 2025-10-09

    Hi, I'm just checking if I can get a response for this request? We're unable to send emails right now. Thank you for your help!

     
    • cmweb

      cmweb - 2025-10-09

      Created: 10/3/2025 11:31:51 AM (PDT)
      Subject: RE: [razor:support-requests] #322 Delist Domain Request: Davis-Reserve.com
      Comment:
      Hi,

      Who directed you to us?

      Regards,

      Proofpoint Customer Support

      --------------- Original Message ---------------
      From: Jessi Quillen [jquillen@users.sourceforge.net]
      Sent: 09/10/2025, 11:56
      To: 322@support-requests.razor.p.re.sourceforge.net
      Subject: [razor:support-requests] #322 Delist Domain Request: Davis-Reserve.com
      Hi, I'm just checking if I can get a response for this request? We're unable to send emails right now. Thank you for your help! [support-requests:?#322] Delist Domain Request: Davis-Reserve.?com Status: open Group: Created: Thu Oct 02, 2025 04:?00

      Hi, I'm just checking if I can get a response for this request? We're unable to send emails right now. Thank you for your help!

       
  • Jessi Quillen

    Jessi Quillen - 2025-10-10

    Hi, I was instructed by my CRM company Keap to reach out directly to you by opening a ticket this way in order to delist our URL and allow us to send emails through Keap. Keap utilizes Spam Assassin who I understand work with you as well. We were receiving an error in Keap with the details that Razor was flagging our website: Davis-Reserve.com.

     
    • cmweb

      cmweb - 2025-10-10

      Hi there,

      You need to go back to Keap and they can escalate to us if necessary. This is not the process to use.

      cheers,

      Cloudmark Customer Support

      --------------- Original Message ---------------
      From: Jessi Quillen [jquillen@users.sourceforge.net]
      Sent: 10/10/2025, 05:21
      To: 322@support-requests.razor.p.re.sourceforge.net
      Subject: [razor:support-requests] #322 Delist Domain Request: Davis-Reserve.com
      Hi, I was instructed by my CRM company Keap to reach out directly to you by opening a ticket this way in order to delist our URL and allow us to send emails through Keap. Keap utilizes Spam Assassin who I understand work with you as well. We

      Hi, I was instructed by my CRM company Keap to reach out directly to you by opening a ticket this way in order to delist our URL and allow us to send emails through Keap. Keap utilizes Spam Assassin who I understand work with you as well. We were receiving an error in Keap with the details that Razor was flagging our website: Davis-Reserve.com.

       

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