Hi,
Sorry for the new ticket, but I set the previous one to private, which may have been a bad decision.
I am writing to kindly request a review of our domain, droposal.com, which we believe has been mistakenly flagged by your system, resulting in our emails being marked as spam.
-2.43 RAZOR2_CF_RANGE_51_100 Razor2 gives confidence level above 50%
cf: 100
-1.729 RAZOR2_CHECK Listed in Razor2 (http://razor.sf.net/)
We have observed that our emails are only classified as spam when they contain links pointing to our application (e.g., app.droposal.com). This is particularly problematic as Droposal is a proposal creating and sending platform — our users send business proposals through these links, and the links are essential for their recipients to access the proposals.
We want to emphasize that we do not send spam or unsolicited emails from our platform. All emails are user-initiated, sent with clear business intent, and only to contacts who have provided their email addresses directly. Furthermore, our sending practices fully comply with email authentication standards (SPF, DKIM, DMARC) and all relevant anti-spam regulations.
We kindly ask that you review the inclusion of our domain in your system, and if possible, remove it from any spam signature or blacklist to prevent false positives. If there are any specific concerns or steps we need to take to assist you in resolving this, please do not hesitate to let us know — we are more than happy to cooperate fully.
Thank you in advance for your time and support.
I attached the last Mail Tester result. Thank you to help!