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About NAT and Tone issues.

2021-03-15
2021-03-19
  • Yoshimasa Tamari

    Hi!

    I'm sorry I'm not good at English from Japan.
    I have some problems, so let me ask you a question.

    I built the system with the image of raspbx-10-10-2020.zip and upgraded
    everything.

    If the SIP server and Raspbx are separated by NAT, the call will be
    interrupted in 32 seconds.
    Is there a solution to this?

    next,
    The connection destination is an automatic voice response, and even if I
    answer the guidance question with the tone button, it is not recognized.

    If you have a solution, please let me know.

    Thank you.

    Y.Tamari

     
  • Yoshimasa Tamari

    I've solved it myself, so I'll let you know.

    Just in case, I lowered the version of the system and rebuilt it. #I used raspbx-04-04-2018.img.

    The Problems #IVR is not recognized

    I chaged the setting FreePBX Advanced Settings-SIP DTMF Signaling- to rfc2833.
    And I chaged the setting Extension-Advaned Settings-DTMF Signal-to "SIP INFO".
    Now it works properly.

    Construction over NAT is not yet done.

    Thank you.

     

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