RADIUSdesk / Discussion / Help: Vouchers - Data used/Time used & Status not updating

Malcolm McLeod - 2014-01-29

I'm using the latest SVN build of RADIUSdesk.

The voucher is working, shows as connected and reporting usage correctly in 'Activity Monitor' but when looking at that voucher in Vouchers, it shows as a status of 'New' and is showing N/A on time and data used.

We are hoping to go live in 4 weeks so any help at this stage much appreciated.

Thanks :)

Malc

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Malcolm McLeod - 2014-01-29

It's almost like RADIUSdesk itself cannot communicate with FreeRADIUS, which might also explain why the test client within RADIUSdesk doesn't work either.

Hmmm, any ideas?

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Dirk van der Walt - 2014-01-29

Hi Malc,

The voucher's table is updated periodically through the cron script. If cron is not working correct the update will not happen.

Confirm that the /etc/cron.d/rd file exists and double check its content especially the paths.

Then also confirm the cron daemon is running.

If all these checks passed you can run the job 'by hand'. It is important to run this job as user www-data:

sudo su su www-data #with Apache /var/www/cake2/rd_cake/Console/cake -app /var/www/cake2/rd_cake Voucher #with Nginx /usr/shar/nginx/www/cake2/rd_cake/Console/cake -app /usr/share/nginx/www/cake2/rd_cake Voucher

Let us know if it still does not update. Then it may be related to the profile attached to the vouchers.

Kind regards
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Malcolm McLeod - 2014-02-04

Thanks Dirk.

I've checked the /etc/cron.d/rd file, all looks OK, paths are correct and the cron daemon is also running.

I ran the job manually as per your instruction, and it seemed to run OK, outputting a list of the vouchers.

RADIUSdesk still showing them as New and N/A for usage.

What should I look for in the profiles attached to the vouchers do you think?

Cheers

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Malcolm McLeod - 2014-02-06

Some more info, it appears that vouchers usage reflects correctly when the voucher is attached to the realm 'College' which is present by default.

When attaching it to a realm that I have created, the symptoms persist, regardless of profile.

Dirk, I thank you in advance!

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Dirk van der Walt - 2014-02-10

Hi Malcolm,

Can you perhaps email me a DB dump and then I can test on this side why this is.

dirkvanderwalt at gmail

Cheers

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Malcolm McLeod - 2014-02-10

Awesome, thanks Dirk. I've emailed you a copy of the DB.

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Malcolm McLeod - 2014-03-25

Sorry to drag this up again, but I still have a problem with the RADIUS client in RADIUSdesk not authenticating with freeRADIUS.

Testing either a permanent user or voucher, which do work, the RADIUS client just returns blank Request and Reply (in red) attributes.

Any ideas? I'm in the process of handing this over to production environment so this would be most useful to get working.

Thanks in advance.

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Dirk van der Walt - 2014-03-25

Hi Malcolm,

Is it just the RADIUS Client applet in RADIUSdesk not working correct?

If so do the following checks:

Ensure there is an entry for the localhost in the NAS devices (127.0.0.1)

If you changed the default shared secret from testing123 on localhost; be sure you also you change it in these files under rd_cake:

Setup/Scripts/radscenario.pl

Config/RadiusDesk.php

Do these and let us know how it goes. Hopefully you can go live without any major issues.

Regards
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- Mfawa Alfred Onen - 2014-03-25
  
  Also check if you have installed the radius utilities package which comes
  with radclient and radtest.
  On Mar 25, 2014 7:03 PM, "Dirk van der Walt" dvdwalt@users.sf.net wrote:
  
  Hi Malcolm,
  
  Is it just the RADIUS Client applet in RADIUSdesk not working correct?
  
  If so do the following checks:
  
  Ensure there is an entry for the localhost in the NAS devices
  (127.0.0.1)
  
  If you changed the default shared secret from testing123 on
  localhost; be sure you also you change it in these files under rd_cake:
  
  Setup/Scripts/radscenario.pl
  
  Config/RadiusDesk.php
  
  Do these and let us know how it goes. Hopefully you can go live without
  any major issues.
  
  Regards
  
  Vouchers - Data used/Time used & Status not updatinghttps://sourceforge.net/p/radiusdesk/discussion/help/thread/7aeb7031/?limit=25#5c28
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/radiusdesk/discussion/help/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/subscriptions/
  
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Malcolm McLeod - 2014-03-26

Hey Dirk.

Yes, it is just the RADIUS client applet that doesn't work.

I've double checked and according to /Chilli/config the secret is still testing123, default. I also checked those to files you mention and they are indeed also referencing testing123.

There is a localhost 127.0.0.1 entry in the NAS devices in RADIUSdesk.

radtest and radclient are installed.

radtest also works successfully, returning an Access-Accept packet.

:S

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- Mfawa Alfred Onen - 2014-03-26
  
  Malcolm did you confirm the NAS secret for 127.0.0.1? Ensure that it is
  also testing123.
  
  On Wed, Mar 26, 2014 at 4:31 PM, Malcolm McLeod mmcleod82@users.sf.netwrote:
  
  Hey Dirk.
  
  Yes, it is just the RADIUS client applet that doesn't work.
  
  I've double checked and according to /Chilli/config the secret is still
  testing123, default. I also checked those to files you mention and they are
  indeed also referencing testing123.
  
  There is a localhost 127.0.0.1 entry in the NAS devices in RADIUSdesk.
  
  radtest and radclient are installed.
  
  radtest also works successfully, returning an Access-Accept packet.
  
  :S
  
  Vouchers - Data used/Time used & Status not updatinghttps://sourceforge.net/p/radiusdesk/discussion/help/thread/7aeb7031/?limit=25#f5f9
  
  Sent from sourceforge.net because you indicated interest in
  https://sourceforge.net/p/radiusdesk/discussion/help/
  
  To unsubscribe from further messages, please visit
  https://sourceforge.net/auth/subscriptions/
  
  --
  Mfawa Alfred Onen
  M.Sc Telecoms, B.Eng Elect/Elect, CCNA, RHCE(in view)
  System Administrator
  Department of Computer Science,
  Bingham University.
  
  E-Mail: systemadmin@binghamuni.edu.ng
  Phone1: +234 805 944 3154
  Phone2: +234 803 079 6088
  
  alternate
  
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Malcolm McLeod - 2014-03-27

Mfawa, thanks for the the suggestion, yes I did check that the NAS secret for 127.0.0.1 was testing123.

Could there be any clash or conflict of interests in the freeradius clients.conf ?

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- Mfawa Alfred Onen - 2014-03-27
  
  If I am not mistaken, clients.conf has an entry for localhost which will
  conflict with the NAS entry for localhost in RADIUSdesk. Try and comment
  the localhost entry in clients.conf and restart FreeRADIUS to see if it
  works. I am not sure why FreeRADIUS will start with the conflicting entries
  but let us know how it goes.
  
  alternate
  
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Dirk van der Walt - 2014-03-29

Hi Malcolm,

Can you do the 'firebug' test by running the RADIUS Client applet and check in Firebug what the feedback from the server is when you do the test. (Network tab in firebug)

Perhaps that will give us more of a hint on the problem.

Cheers

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Malcolm McLeod - 2014-04-01

Hmm ok, using Firebug, I can see that when do a auth test with RADIUS Client applet, it picks up a POST test_radius.json with a reply of 200 OK. Nothing else, just that one POST.

Is that right?

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Malcolm McLeod - 2014-04-01

http://192.168.218.100/cake2/rd_cake/free_radius/test_radius.json?request_type=auth&sel_language=4_4&token=52190fff-a800-48eb-b1f2-478bc0a80167&user_id=193&user_type=permanent

Response Headersview source
Connection keep-alive
Content-Encoding gzip
Content-Type application/json; charset=UTF-8
Date Tue, 01 Apr 2014 10:43:46 GMT
Server nginx/1.1.19
Transfer-Encoding chunked
Vary Accept-Encoding
Via 1.1 RADIUSdesk-Beta4-1 (squid/3.4.4)
X-Cache MISS from RADIUSdesk-Beta4-1
X-Powered-By PHP/5.3.10-1ubuntu3.10

Request Headersview source
Accept text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8
Accept-Encoding gzip, deflate
Accept-Language en-US,en;q=0.5
Cache-Control no-cache
Connection keep-alive
Content-Length 109
Content-Type application/x-www-form-urlencoded; charset=UTF-8
Cookie CAKEPHP=rfnkbln7pgj3s69jav0oil8un5; Token=52190fff-a800-48eb-b1f2-478bc0a80167
Host 192.168.218.100
Pragma no-cache
Referer http://192.168.218.100/rd/
User-Agent Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
X-Requested-With XMLHttpRequest

Last edit: Malcolm McLeod 2014-04-01

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Malcolm McLeod - 2014-04-01

Ok, I thought for sanity, I'd just check that the test_radius.json is where it should be. In actual fact, it doesn't exist anywhere, the free_radius folder doesnt even exist.

What could have possibly gone wrong here and what's the best way of rectifying this do you think?

THanks guys.

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Freddy FALANGA - 2014-04-15

Hello guys,

I've installed Radiusdesk for a friend (downloading svn 730 --the latest one) but I'm experiencing the same problem (no information available/updated concerning usage of voucher or permanent users). I applied all solutions above but nothing change. What can I do now to fix this problem?

@Mfawa, localhost credential (127.0.0.1, testing123) are commented. radiusd -X is running properly but nothing change when radiusd is started.

@Dirk, all in rd cron are good...

I thank you in advance to help us to solve this problem...

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Vouchers - Data used/Time used & Status not updating

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Vouchers - Data used/Time used & Status not updating

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Vouchers - Data used/Time used & Status not updatinghttps://sourceforge.net/p/radiusdesk/discussion/help/thread/7aeb7031/?limit=25#5c28

:S

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Vouchers - Data used/Time used & Status not updating

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Regards

Vouchers - Data used/Time used & Status not updatinghttps://sourceforge.net/p/radiusdesk/discussion/help/thread/7aeb7031/?limit=25#5c28

:S

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Vouchers - Data used/Time used & Status not updating