[ Radiusdesk ] login page loading please wait

[ganjar]

when i try to log in on the following URL http://127.0.0.1/rd but the page still loading please wait. Can someone help to fix it?

[Dirk van der Walt]

Hi,

I take it you did a clean install. Did you do this test?

http://127.0.0.1/cake2/rd_cake/phrase_values/get_language_strings.json?_dc=1355816922405&language=

Does it show the listed JSON? If that is correct; do the following.

Another URL you can try which is still in development but already in SVN is the following:

http://127.0.0.1/rd/build/production/Rd/index.html

This is the optimised code and if this loads; it means you have to recheck the ExtJs tar-file which you installed. Double check this part then.

http://www.radiusdesk.com/getting_started/install_ubuntu_nginx#viewer_component

cd /usr/share/nginx/html/
sudo svn checkout svn://svn.code.sf.net/p/radiusdesk/code/extjs ./
sudo mv  ext-6-sencha_cmd.tar.gz ./rd
cd /usr/share/nginx/html/rd
sudo tar -xzvf ext-6-sencha_cmd.tar.gz

Let us know how it goes.

[Dmytro]

Thank you guys. I had the same issue.

This has fixed my problem.

[Nana Korantey]

Hello Dirk,
I have followed the steps provided above and I still have issue with the login page. when I type the URL it still showing loading ------please wait. I will be grateful if you could assist me.

[Dirk van der Walt]

If you did the install on Apache; be sure to change the paths as specified here...

http://www.radiusdesk.com/getting_started/install_ubuntu_apache#modify_all_the_paths

[ganjar]

still can not loading login page,,but i try tail -f /var/log/apache2/error.log...-----> [Fri Jan 29 16:21:47 2016] [error] [client 127.0.0.1] File does not exist: /var/www/rd/ext/packages/charts, referer: http://127.0.0.1/rd

[Mfawa Alfred Onen]

You have to redownload ext-6-sencha_cmd.tar.gz and extract it in /var/www/rd and ensure you have a directory called ext in the rd installation. Next, make sure you set the appropriate permissions and ownership as detailed in the installation guide http://www.radiusdesk.com/getting_started/install_ubuntu_nginx#viewer_component. That should help you fix the issue.