#100 Can't connect to Rachota Analytics Server

[Anonymous]

I have been having a problem using Rachota for a little while now. The clock doesn't start, Idle time doesn't increase, and any time that does show up is usually lost after restarting the program. I finally ran it from the command line and was able to retrieve the following error. Any help would be greatly appreciated.

Thanks. I can be reached at idahogray[at]gmail.com.

D:\Time>java -jar rachota_22.jar
--------------------------------------------------------------------------------
--
?? Rachota 2.2 ?? (build #080412) - Program for precise tracking of work.
http://rachota.sourceforge.net
Session: Windows XP, JDK 1.6.0_06, July 14, 2008 8:06:13 AM MDT
Localization: Dictionary_en_US.properties
Diary folder: D:\Time
Error: Can't connect to Rachota Analytics server.
Exception in thread "Thread-3" java.lang.NumberFormatException: For input string
: "null"
at java.lang.NumberFormatException.forInputString(Unknown Source)
at java.lang.Integer.parseInt(Unknown Source)
at java.lang.Integer.parseInt(Unknown Source)
at org.cesilko.rachota.gui.MainWindow.tick(MainWindow.java:682)
at org.cesilko.rachota.core.Clock.run(Clock.java:95)

D:\Time>

[Jiri Kovalsky]

Logged In: YES
user_id=1320671
Originator: NO

It looks like Rachota couldn't report your weekly time usage data to Rachota Analytics data and so the reported week was set to "null". Although I looked into the code and this shouldn't happen, it somehow occurred. :-( My advice is to exit Rachota, delete your settings.cfg file or at least the line "rachota.reported.week = null" and start Rachota again. If this does not help, I would appreciate more details on the behavior and also if you could share with me your settings.cfg, regular_tasks.xml and last diary file with some data.

Thanks for your feedback!
-Jirka

[Nobody/Anonymous]

Logged In: NO

I moved settings.cfg and restarted the program. I still get the same error. I have included the error from cmd and my new and old settings.cfg. Thanks for the help.

D:\Time>java -jar rachota_22.jar
--------------------------------------------------------------------------------
--
?? Rachota 2.2 ?? (build #080412) - Program for precise tracking of work.
http://rachota.sourceforge.net
Session: Windows XP, JDK 1.6.0_06, July 30, 2008 1:09:37 AM MDT
Localization: Dictionary_en_US.properties
Diary folder: D:\Time
Error: Can't connect to Rachota Analytics server.
Error: Can't load sorting of regular tasks. Using default values.

NEW SETTINGS.CFG:
history.highlight = false
fontName = Arial
day.sortedColumn = 0-
location = [385,175]
history.group = true
showTime = both
rachota.reported.week = -1
runningTask = null
moveUnfinished = true
history.range = [0,0]
history.rule = -1
warnHoursNotReached = true
reportActivity = true
history.content =
checkPriority = true
backupAge = 10
history.chart = time
archiveNotStarted = false
proxyHost =
warnHoursExceeded = false
history.filters = 0
history.columns = [290][85][60]
displayFinishedTasks = false
systemEncoding = UTF-8
savingPeriod = 30
proxyPort =
dictionary = Dictionary_en_US.properties
history.filter = 0
startTask = false
fontSize = 12
countPrivateTasks = false
size = [511,646]
history.period = 1
regularTasks.sorting.order = true
dayWorkHours = 8.0
history.sortedColumn = 1+
automaticStart = true
regularTasks.sorting.column = 2
day.columns = [0,67][1,208][2,67][3,88]

OLD SETTINGS.CFG
history.highlight = false
fontName = Arial
day.sortedColumn = 1+
location = [575,182]
history.group = true
showTime = both
rachota.reported.week = null
runningTask = null
moveUnfinished = true
history.range = [0,0]
history.rule = -1
warnHoursNotReached = true
reportActivity = true
history.content =
checkPriority = true
backupAge = 10
history.chart = time
archiveNotStarted = false
proxyHost =
warnHoursExceeded = false
history.filters = 0
history.columns = [297][91][67]
displayFinishedTasks = true
systemEncoding = UTF-8
savingPeriod = 30
proxyPort =
dictionary = Dictionary_en_US.properties
history.filter = 0
startTask = false
fontSize = 12
countPrivateTasks = false
size = [531,658]
history.period = 0
regularTasks.sorting.order = true
dayWorkHours = 8.0
history.sortedColumn = 1+
automaticStart = true
regularTasks.sorting.column = 1
day.columns = [0,68][1,258][2,62][3,62]

[Nobody/Anonymous]

Same problem here.
However, I don't get the Exception.

I've tried to remove the line you suggested (btw., the value here was "-1", not null, remove the whole file and restarted it - all to no avail.

OS: Windows XP (5.1.2600)
Java: 1.6.0_06-b02

Cheers

Gregor

[Nobody/Anonymous]

Problem's solved:

In the "System"-menue, I had to specify a proxy-server.

I'm just wondering - to what server is Rachota talking to, anyways....?

Cheers

Gregor

[tilo03]

If you are not interested in the weekly report and you want to remove the error "Can't connect to Rachota Analytics Server", just go to the upper part of Rachota window, select "System/Configuration" and then in "Network" tab disable "Report Weekly activity".