Re: [Rabbit-proxy-users] Windows and Norton Update Failures

[Robert O. <ro...@kh...>]

Tom Grove wrote:

>  I have been receiving feedback from users that they cannot receive
>  Windows and Norton anti-virus updates when using the Web Accelerator.
>  Has anyone else had this problem and/or is there a fix? It may be as
>  simple as a config change but I am not sure. Any feedback is much
>  appreciated. Thanks.

I have recieved this information before. So yes, other are also having
trouble with thoose services.

The easy way for you is to not route thoose requests through rabbit.
(You requires a high level router for that).

If the users are using IE and the resources are using NTLM you can
not use rabbit. IE will not try to establish NTLM connections over
any proxy (what I can see). Note however that if you use mozilla or any
other browser, that tries to use NTLM even though there is a proxy in the
way, it will work.

Windows update is IE only what I know. I am not sure about norton,
I do not use it (I am on linux/unix system almost all of the time).

If it is not NTLM, then I would like to get network traces so I can see
what happens. Relevant log entries are also interesting.

/robo