Re: [Quickfix-developers] {{Quickfixn}} FIX Heartbeat Message Not Sent

[Grant B. <gbi...@co...>]

Before doing anything else, you should update to the newest QF/n release.
 We've fixed quite a few bugs.

This one might be issue #57, which is fixed in v1.2.0.

I highly recommend that you keep your applications up-to-date with the
newest QF/n release.


On Thu, Aug 16, 2012 at 6:51 AM, Rasheed Waraich
<ras...@gm...>wrote:

> Hi all,
>
> We are using FIX4.3 and QuickFIX/n v1.0.0 for its implementation.
>
> We came across a situation in our production/live environment where we had
> subscribed for Market Data and were successfully receiving Snapshot
> messages then suddenly all communication with the Market Session stopped
> and we didn't receive any more snapshots from the server on the Market Data
> Session.
>
> When we asked the support they said that they didn't receive any heartbeat
> from our end so they closed the connection.
>
> When we look at our FIX log files we see that time between our last
> heartbeat and the last snapshot from the server is under 60 seconds. And we
> didn't receive any logout message from the server either.
>
> Also during all this time the Order Session stayed connected with proper
> heartbeat message.
>
> *Our Questions are: *
> Q1: What might have caused the system to not send out a Heartbeat message?
> Q2: Is it normal for the server to close connection on missing 1 heartbeat
> message? My understanding was that in case there is no heartbeat from the
> client, server will send a test request.
> Q3: Using QuickFIX/n how can i ensure my periodic heartbeat message?
> Q4: Whats the best time interval for heartbeat? (Mine is currently set to
> 60 seconds)
> Q5: How can we diagnose to figure out the root cause of this issue?
>
> Thanks,
>
> --
> //Regards
> Rasheed
>
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>


-- 
Grant Birchmeier
*Connamara Systems, LLC*
*Made-To-Measure Trading Solutions.*
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