Hi
I use QLC +4.2.2 on mac mini OSX 10.8 and OSX 10.6 on a powerbook with an output interface USB-DMX IPTF (DMXLIGHT2 http://www.reve-production.com/achat/produit_details.php?id = 11) and a control surface ICON twelve o'clock (I-controls)
The midi input works perfectly.
Output side is my QLC + interface declares correct, but no lights!
Whatever the machine I use.
FYI: If I switch on the light standard edition QLC illuminate correctly.
phyl
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Weird, I've got a FTDI USB dongle too and it works on Lion and Mountain Lion.
So, for my understanding:
- QLC+ detects your FTDI dongle
- Did you activate it by enabling its output checkbox ?
- QLC+ says it is open and working good ?
- do you see a blinking led on your device ?
- can you see the dongle serial number in the input/output panel ?
And at last, how did you check if the output is working ? (simple desk, scene, chaser ?)
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The dongle appears in the I / O panel, and disappears when I unplugged
QLC+ says it is open and working good ?
QLC+ says "the peripheral works properly"
Did you activate it by enabling its output checkbox ?
of course
do you see a blinking led on your device ?
My dongle has no LED control.
But no LED is flashing on my DMX dimmers which shows that the communication is not established. By cons, if I leave QLC + without changing the wiring and I run QLC, DMX LED flashes on the network and DMX dimmers are active. we can be like a track, QLC and QLC + are built on the same core?
can you see the dongle serial number in the input/output panel ?
I do not think, sometimes appear behind the letter S / N: yy gender, but I do not think this is a serial number
-And at last, how did you check if the output is working ? (simple desk, scene, chaser ?)
I did many tests, simple desk, scene, chaser … but as long as there is no DMX communication is doomed to failure.
I asked the manufacturer kindly indicate the version of the chipset dongle his team, I communiquerais of the information that I have received
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Here the choice of Panel I / O
ArtNet: In Out
DMX USB Out
ENTTEC wing: none
Manager IAC Midi In Out
Midi Control Icon In Out
OSC OSC network 1 - 2 - 3-4 In
peperoni none
uDMX none
I do not see how to force the dongle?
Here is the response from the dongle manufacturer:
"We use the same chips as the Open DMX interface Enttec
QLC being compatible with the Open DMX interface, no problem with our
not ... "
Patrick
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I just found the control panel!
I had the choice between TX Pro, Open Pro Tx and Rx.
He was well on OpenTx I refreshed on Open Tx, but there has always not communication with the DMX network.
Last edit: patrick 2013-02-28
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That one is USB-serial and shouldn't be too difficult to support (I think OLA supports it) but it's very hard (and slow) for me to add the support for a device if I don't phisically own it.
Maybe you can send it to me and then I'll send it back ? :)
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I just checked the Stageprofi Mk2 dongle and it is based on an FTDI chip !
I recalled that if your dongle doesn't have "FTDI" as vendor name, by default it is recognized as an Enttec USB PRO.
You both should try this: open the configuration panel and force it to "Open TX"
Click OK and cross your fingers :)
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Some Information on testing with DMX4ALL USB-DMX-Stageprofi MK2 under Windows 7 64bit
-QLC+ 4.22 don't start, if the interface is connected
-After removing it, QLC+ starts immediately
-It's detected as USB-DMX-Interface (S/N:DEQWJ28)
-After forcing it to Open TX QLC+ crashed
OS X 10.8.2
-QLC+ 4.22 starts with connected Stageprofi MK2
-Under input/output Plugin shows "DMX USB", Device "None"
-Clicking on configure shows nothing, even after update
Conclusion for today, 2 OS-Systems, 2 behaviours of Stageprofi MK2
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Not a conforting report at all :(
On Windows I suggest to uninstall and reinstall QLC+ when changing version.
The fact that it shows the device and its serial number is a good sign, but I don't understand why then it crashes.
Can you please try the MK2 with QLC 3.2.2 either on Windows and OSX ?
Also, is there a way to delete preferences of an application on OSX ? I know nothing about that troublesome OS..
Thanks for you patience
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On Windows i did a clean install. After deinstallation and bevor new installation i use also http://www.piriform.com/ccleaner for kiling old registry entries.
Under OS X the Preference and Fixtures for QLC+ are in the library:
~/Library/Application Support/QLC+ -> Hit [alt] and then click on "go to" in the Finder Menu. Library is hidden per default.
App Cleaner was a good way for me to find out where OS X Apps saves ther preferences:)
Hope to find time this weekend to check the MK2 with QLC under Windows and OS X.
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From my side I reinstalled a brand new OSX 10.6 to try QLC+, but it does not work better.
if summarized
German MK2 does not work with QLC or with QLC +
The French "reve production" dongle works with QLC but not with QLC +
Massimo talk about a dongle that works with QLC + Can you give me references, it is not too expensive I'll order. Then I could send you mine if it can help you.
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By the way I'm 99% sure that if something works with QLC, it has to work with QLC+ too ! I checked the code and I don't see a reason why it shouldn't
The last thing you could try is on a non-OSX machine (Windows or Linux)
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Everything works perfectly with QLC +4.2.2, QLC, DLight under OSX 10.6 installed on USB key without adding drivers.
it seems that the choice of dongle is important.
By QLC against +4.2.2 not running OS 10.5.8 updated to 10.6. I installed the drivers manually installing D2XX QLC.
it seems that the old drivers interfere QLC +.
I return to my system properly installed 10.6 on a USB key to try QLC +4.3.
The dongle now appears with a S / N does not correspond to its real serial number (when I try to enter Setup + QLC freezes).
I raise QLC +4.3. the light does not illuminate, the interfaces do not blink, there is no transmission on the DMX network. I made several attempts to do anything !!!
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Hello Patrick,
I'm not sure I understand all the tests you've done, but I think you don't need extra drivers to make a FTDI dongle working with QLC+.
As far as I know, FTDI and D2XX conflicts.
So you're telling me that on the same machine 4.2.2 works and 4.3.0 doesn't ?
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Massimo,
It's more complicated than that.
I Redid the tests and I just to make it work.
on my powerbook intel OSX 10.6 + QLC 4.2.2 works, but QLC + 4.3 did not work.
I think that should look at the detection of the output interface.
the detection should be different, as the presentation varies.
on QLC + 4.2
I/O
DMX USB PRO (S/N: XXXXXXXXX) x out
the SN is SN of the dongle
QLC + 4.3
the situation is random
case 1
I/O
DMX USB in PRO x
DMX USB PRO out 1 x
DMX USB PRO out 2 x
the SN is 6AWEHYD7 has nothing to do with the dongle
Control Panel (keys a wrench and screwdriver) opened freeze QLC + 4.2 and crash QLC + 4.3
Multiple attempts after the presentation has been modified
case 2
I/O
DMX USB PRO out 0 x
the SN is 6AWEHYD7 has nothing do with the dongle... but it works now.
After several opening and closing, and reboot....it seems.
the opening of the control panel always crash software.
I'll be able to test the new features.
As soon as I find the time I'd test OSX 6.7
(In my previous post I explained that QLC + 4.2 or 4.3 do not work on an OS X 10.5.8 upgrade to 10.6. Need to install a new system for this to work and I sarcastically the hypothesis of a previously installed driver issue)
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QLC + tests on OSX10.8 on mac mini dongle DMXking.
version 4.2 and 4.3 do not work
This is also a detection problem out. the S / N does not correspond to the dongle
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Hi Massimo,
Here are the results of testing OSX10.8.2
QLCplus4.3.1 does not work on the mac mini (dongle DMXKING)
FYI, here are some screenshots.
Image 1: info I / O original
Afterforce as OpenTX, QLC crash.
image 2: info I / O after restart QLC, openTX is still valid.
image 3: info I / O on powerbook OSX10.6
Note: the dashboard to change Open TX, PRO, etc. is very likely. frezze or crash
Since I don't have the micro device, I am in contact with the DMXking team to perform a sort of QA on their devices, but lately they had some website issues, so I haven't received a full response yet.
I'll keep you posted.
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Hi
I use QLC +4.2.2 on mac mini OSX 10.8 and OSX 10.6 on a powerbook with an output interface USB-DMX IPTF (DMXLIGHT2 http://www.reve-production.com/achat/produit_details.php?id = 11) and a control surface ICON twelve o'clock (I-controls)
The midi input works perfectly.
Output side is my QLC + interface declares correct, but no lights!
Whatever the machine I use.
FYI: If I switch on the light standard edition QLC illuminate correctly.
phyl
Weird, I've got a FTDI USB dongle too and it works on Lion and Mountain Lion.
So, for my understanding:
- QLC+ detects your FTDI dongle
- Did you activate it by enabling its output checkbox ?
- QLC+ says it is open and working good ?
- do you see a blinking led on your device ?
- can you see the dongle serial number in the input/output panel ?
And at last, how did you check if the output is working ? (simple desk, scene, chaser ?)
Hi Massimo
In response to your question:
The dongle appears in the I / O panel, and disappears when I unplugged
QLC+ says "the peripheral works properly"
of course
My dongle has no LED control.
But no LED is flashing on my DMX dimmers which shows that the communication is not established. By cons, if I leave QLC + without changing the wiring and I run QLC, DMX LED flashes on the network and DMX dimmers are active. we can be like a track, QLC and QLC + are built on the same core?
I do not think, sometimes appear behind the letter S / N: yy gender, but I do not think this is a serial number
-And at last, how did you check if the output is working ? (simple desk, scene, chaser ?)
I did many tests, simple desk, scene, chaser … but as long as there is no DMX communication is doomed to failure.
I asked the manufacturer kindly indicate the version of the chipset dongle his team, I communiquerais of the information that I have received
Yes, QLC and QLC+ work on the same USB/FTDI library.
Can you please try to force your dongle as OpenTX as mentioned below ?
thanks
Here the choice of Panel I / O
ArtNet: In Out
DMX USB Out
ENTTEC wing: none
Manager IAC Midi In Out
Midi Control Icon In Out
OSC OSC network 1 - 2 - 3-4 In
peperoni none
uDMX none
I do not see how to force the dongle?
Here is the response from the dongle manufacturer:
"We use the same chips as the Open DMX interface Enttec
QLC being compatible with the Open DMX interface, no problem with our
not ... "
Patrick
I just found the control panel!
I had the choice between TX Pro, Open Pro Tx and Rx.
He was well on OpenTx I refreshed on Open Tx, but there has always not communication with the DMX network.
Last edit: patrick 2013-02-28
How can i discover, if my USB is a FTDI dongle?
I got two here, maybe on of them works with QLC+:
http://www.monacor.de/en/products/lighting-technology/product-listing/product-detail-page/?artikelid=7582&webprodUnterpugID=512&webprodUnterpubID=568
Compact DMX controller,
with SMD microprocessor for standard DMX applications on a PC.
http://www.onlineshop.dmx4all.de/media/manuals_de/DMX423_USB-DMX_STAGE-PROFI_g.pdf
Sorry, the manual for the 2nd is only available in german. For the 1st i'll check it with try and error, maybe QLC+ detect it :)
Well, the first one seems to be based on a SMD chipset, which is not supported.
I don't even know if it is a USB-to-serial interface.
The second one seems to be based on DMX4All. I think Heikki started to look at it but went nowhere.
https://sourceforge.net/mailarchive/message.php?msg_id=1292803
That one is USB-serial and shouldn't be too difficult to support (I think OLA supports it) but it's very hard (and slow) for me to add the support for a device if I don't phisically own it.
Maybe you can send it to me and then I'll send it back ? :)
I just checked the Stageprofi Mk2 dongle and it is based on an FTDI chip !
I recalled that if your dongle doesn't have "FTDI" as vendor name, by default it is recognized as an Enttec USB PRO.
You both should try this: open the configuration panel and force it to "Open TX"
Click OK and cross your fingers :)
Some Information on testing with DMX4ALL USB-DMX-Stageprofi MK2 under Windows 7 64bit
-QLC+ 4.22 don't start, if the interface is connected
-After removing it, QLC+ starts immediately
-It's detected as USB-DMX-Interface (S/N:DEQWJ28)
-After forcing it to Open TX QLC+ crashed
OS X 10.8.2
-QLC+ 4.22 starts with connected Stageprofi MK2
-Under input/output Plugin shows "DMX USB", Device "None"
-Clicking on configure shows nothing, even after update
Conclusion for today, 2 OS-Systems, 2 behaviours of Stageprofi MK2
Not a conforting report at all :(
On Windows I suggest to uninstall and reinstall QLC+ when changing version.
The fact that it shows the device and its serial number is a good sign, but I don't understand why then it crashes.
Can you please try the MK2 with QLC 3.2.2 either on Windows and OSX ?
Also, is there a way to delete preferences of an application on OSX ? I know nothing about that troublesome OS..
Thanks for you patience
On Windows i did a clean install. After deinstallation and bevor new installation i use also http://www.piriform.com/ccleaner for kiling old registry entries.
Under OS X the Preference and Fixtures for QLC+ are in the library:
~/Library/Application Support/QLC+ -> Hit [alt] and then click on "go to" in the Finder Menu. Library is hidden per default.
App Cleaner was a good way for me to find out where OS X Apps saves ther preferences:)
Hope to find time this weekend to check the MK2 with QLC under Windows and OS X.
I tried MK2 with QLC 3.2.2 under OS X 10.8.2 - it was not detected.
Heiko bad news.
From my side I reinstalled a brand new OSX 10.6 to try QLC+, but it does not work better.
if summarized
German MK2 does not work with QLC or with QLC +
The French "reve production" dongle works with QLC but not with QLC +
Massimo talk about a dongle that works with QLC + Can you give me references, it is not too expensive I'll order. Then I could send you mine if it can help you.
Massimo,
no problem - i don't use it at the moment, i got also the DMX-1USB if I need to run Windows-Software.
So please E-Mail me your postal adress, an i'll send the DMX4ALL to you. Maybe yo have more success than Heikki.
Would be great to have a bigger user-base for QLC+
Heiko
heiko
Could you test DMX4ALL USB-DMX-MK2 Stageprofi under OSX with QLC standard edition.
From my side the FTDI dongle does not run with QLC+ but works perfectly with QLC.
If your test was confirmed things that could open up new avenues.
Patrick
@patrick
I can't find the dongle I'm using at the moment, but there are a few Enttec-compatible adapters around the internet, for half the price of the original. Here's one I tried:
http://www.ebay.com/itm/INTERFACE-USB-DMX512-DMX-512-open-enttec-standard-/281072523156?pt=LH_DefaultDomain_212&hash=item41713a5794&_uhb=1#ht_3245wt_1141
or you can go with a DMXKing one:
http://dmxking.com/usbdmx/ultradmxmicro
By the way I'm 99% sure that if something works with QLC, it has to work with QLC+ too ! I checked the code and I don't see a reason why it shouldn't
The last thing you could try is on a non-OSX machine (Windows or Linux)
I just order new zealand, they guarantee the dongle is compatible QLC + mac os.
I'll let you know after reception tests.
cordially
patrick
hello
Here are the results of my tests with the dongle DMXking
http://www.dmxking.com/usbdmx/ultradmxmicro
Everything works perfectly with QLC +4.2.2, QLC, DLight under OSX 10.6 installed on USB key without adding drivers.
it seems that the choice of dongle is important.
By QLC against +4.2.2 not running OS 10.5.8 updated to 10.6. I installed the drivers manually installing D2XX QLC.
it seems that the old drivers interfere QLC +.
I return to my system properly installed 10.6 on a USB key to try QLC +4.3.
The dongle now appears with a S / N does not correspond to its real serial number (when I try to enter Setup + QLC freezes).
I raise QLC +4.3. the light does not illuminate, the interfaces do not blink, there is no transmission on the DMX network. I made several attempts to do anything !!!
Hello Patrick,
I'm not sure I understand all the tests you've done, but I think you don't need extra drivers to make a FTDI dongle working with QLC+.
As far as I know, FTDI and D2XX conflicts.
So you're telling me that on the same machine 4.2.2 works and 4.3.0 doesn't ?
Massimo,
It's more complicated than that.
I Redid the tests and I just to make it work.
on my powerbook intel OSX 10.6 + QLC 4.2.2 works, but QLC + 4.3 did not work.
I think that should look at the detection of the output interface.
the detection should be different, as the presentation varies.
on QLC + 4.2
I/O
DMX USB PRO (S/N: XXXXXXXXX) x out
the SN is SN of the dongle
QLC + 4.3
the situation is random
case 1
I/O
DMX USB in PRO x
DMX USB PRO out 1 x
DMX USB PRO out 2 x
the SN is 6AWEHYD7 has nothing to do with the dongle
Control Panel (keys a wrench and screwdriver) opened freeze QLC + 4.2 and crash QLC + 4.3
Multiple attempts after the presentation has been modified
case 2
I/O
DMX USB PRO out 0 x
the SN is 6AWEHYD7 has nothing do with the dongle... but it works now.
After several opening and closing, and reboot....it seems.
the opening of the control panel always crash software.
I'll be able to test the new features.
As soon as I find the time I'd test OSX 6.7
(In my previous post I explained that QLC + 4.2 or 4.3 do not work on an OS X 10.5.8 upgrade to 10.6. Need to install a new system for this to work and I sarcastically the hypothesis of a previously installed driver issue)
QLC + tests on OSX10.8 on mac mini dongle DMXking.
version 4.2 and 4.3 do not work
This is also a detection problem out. the S / N does not correspond to the dongle
Hello patrick, can you test your dongle again with version 4.3.1 ?
Thanks.
Hi Massimo,
Here are the results of testing OSX10.8.2
QLCplus4.3.1 does not work on the mac mini (dongle DMXKING)
FYI, here are some screenshots.
Image 1: info I / O original
Afterforce as OpenTX, QLC crash.
image 2: info I / O after restart QLC, openTX is still valid.
image 3: info I / O on powerbook OSX10.6
Note: the dashboard to change Open TX, PRO, etc. is very likely. frezze or crash
Last edit: patrick 2013-03-26
Hello Patrick,
all the DMXking devices are recognized as DMX USB PRO (and not Open Tx as I said before, my mistake)
I suggest to reset your QLC+ configuration and do the tests again. You can find how to do it in the internal documentation or here: http://htmlpreview.github.com/?https://raw.github.com/mcallegari/qlcplus/master/docs/resetconfiguration.html
Forcing an output type should never be required.
Since I don't have the micro device, I am in contact with the DMXking team to perform a sort of QA on their devices, but lately they had some website issues, so I haven't received a full response yet.
I'll keep you posted.