these are the errors that Shapeways sent back:
Unfortunately, the model you recently uploaded TMD11Ultra.wrl did not pass our initial printability checks, so it's not yet ready for 3D printing. Printability Error: Please visit your 3D model page to update your file:

Our tutorials and FAQ can be super helpful for more detailed information, or you can always ask the community a specific question on our forum

If you're stuck or have any questions, don't hesitate to reach out at Please include the file as an attachment to the email, as well as any notes on your design, so we can help you solve your problem as quickly as possible.

Additional non-critical errors:

-> this goes on for tons of lines...

On Sat, May 3, 2014 at 12:39 AM, Grateful Frog <> wrote:
Hi Marcelo,

Thanks for your help and suggestion!

I did that and the surface is much nicer. 

However, the Pymol rendering in VRML still won't load to Shapeways without error.

I have to re-render in VRML in MeshLab.

My goal is to do it all in Pymol.

Any more ideas would be great!


On Sat, May 3, 2014 at 12:17 AM, Marcelo Marcet <> wrote:
Hi Bob,

Before you save your file from pymol try increasing the quality to max, then save as VRML. This increases the number of polygons in the file and after exporting from meshlab the final molecule will look a lot smoother.


On May 2, 2014, at 2:15 PM, Grateful Frog <> wrote:

> Hi all,
> I'm new to this list and to this tool.  I have encountered a problem with exporting as wrl in pylolk 1.7 that I compiled on my Ubuntu 12.04 platform.
> I load a PDB file and it displays fine.
> I then type the command "show surface" and this works fine, too.
> I then save image as VRML 2, and write the file to disk.
> This file can be visualized fine in MeshLab.
> However, it cannot be 3D printed at Shapeways. The error message does not say what is wrong.
> The work-around that I have found is to open the wrl file, generated by Pymol, in Meshlab and re-save another copy as wrl, but generated by Meshlab. This new file can be 3D printed at Shapeways.
> However, the look of the surface is not as nice when it comes out of Meshlab, as it is in Pymol...
> Any thoughts would be great!
> Thanks,
> Bob
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