Hi,
I'm having a problem to load a specif protein obtained from PDB Database Protein (3CX5). When I tried open 3CX5.pdp file, the program stopped work and displayed a message: "python. exe has stopped working".
However, this error don't occur when I load others pdb files obtained from PDB Database Protein,like for exemple 1SNC.pdb,
How can I fix this error?
I'm using Pymol version 2.1.1 open-source 64-bit (for evaluation only - 30 days).
Operating system: Windows 8.1 - 64bits
Thank you
Does the same error occur if you type this into the PyMOL command line?
If yes, can you please type "diagnostics" into the PyMOL command line, then copy the output and paste it here as a comment? This will contain information about your graphics driver etc.