Re: [Pyars-users] Cannot load dll

[Marco M. <ma...@gm...>]

On Mon, Jul 30, 2012 at 10:03 PM, Seibert Axel <ax...@er...> wrote:

Hi Axel,

Hi, Marco!
>
> You are saying you are using Win7 x64 with 32 bit Remedy libraries. What I
> still would need to know, what kind of python are you running? 32bit or
> 64bit? If you are running 64bit, then it cannot load the 32bit Remedy
> libraries (and pyARS currently does not support 64bit, just yet).
>

I'm running python 32bit, as I read about pyARS not working with 64bit yet
(but I see checks in cars.py for architecture, and change of the library
names in case 64bit is detected, so I'm sure it's looking only at 32bit
libs)


>
> If you are running python as 32 bit, then you'd have to check the PATH
> environment variable. Try e.g.
> python ars.py
> it will print out the path where it is looking for the libs; make sure
> that the Remedy libs can be found there.
>

That's the first thing I checked, the libraries can be found in the path. I
also copied them in more than one folder in the path, just to be sure ;) I
even moved them to a non 'program files' folder, in case it was a privilege
problem, to no avail. I don't think I can trace into CDLL to see exactly
what's happening, I see there's a bunch of debug print statements commented
out in the code, will try to enable them and see what can I do.

Thanks!
]\/[arco


>
> Hope this helps,
> Axel
>
>
> Am 30.07.2012 um 19:08 schrieb Marco Matarazzo:
>
> > Hi all,
> >
> > I wanted to try this fantastic pyArs project, but having problems with
> the basic, as it won't find the Remedy dlls. I'm using Remedy 7.6.4, so it
> should look for:
> >
> > arapi7604_build002.dll
> > arrpc7604_build002.dll
> > arutl7604_build002.dll
> >
> > but everytime I try to import the pyars module, I get:
> >
> > FATAL ERROR: Could not load ARS shared libraries (with a bunch of
> details on which path it was looking for etc. etc.)
> >
> > I traced the code, and all the attempts to load any of the dlls,
> included the three above, throw an OSError 126 'Module not found'. Of
> course I triple checked the three dlls are at least in one of the folders
> included in the path.
> > I'm using Win7 x64 with x32 Remedy libraries. Any hint on what to try?
> >
> > Thanks!
> > ]\/[arcoa
> >
> > --
> > I'm Winston Wolf, I solve problems.
> >
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>


-- 
I'm Winston Wolf, I solve problems.