Re: [Pyars-users] Cannot load dll

[Seibert A. <ax...@er...>]

Hi, Marco!

You are saying you are using Win7 x64 with 32 bit Remedy libraries. What I still would need to know, what kind of python are you running? 32bit or 64bit? If you are running 64bit, then it cannot load the 32bit Remedy libraries (and pyARS currently does not support 64bit, just yet).

If you are running python as 32 bit, then you'd have to check the PATH environment variable. Try e.g. 
python ars.py
it will print out the path where it is looking for the libs; make sure that the Remedy libs can be found there.

Hope this helps,
Axel


Am 30.07.2012 um 19:08 schrieb Marco Matarazzo:

> Hi all,
> 
> I wanted to try this fantastic pyArs project, but having problems with the basic, as it won't find the Remedy dlls. I'm using Remedy 7.6.4, so it should look for:
> 
> arapi7604_build002.dll
> arrpc7604_build002.dll
> arutl7604_build002.dll
> 
> but everytime I try to import the pyars module, I get:
> 
> FATAL ERROR: Could not load ARS shared libraries (with a bunch of details on which path it was looking for etc. etc.)
> 
> I traced the code, and all the attempts to load any of the dlls, included the three above, throw an OSError 126 'Module not found'. Of course I triple checked the three dlls are at least in one of the folders included in the path.
> I'm using Win7 x64 with x32 Remedy libraries. Any hint on what to try?
> 
> Thanks!
> ]\/[arcoa
> 
> -- 
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