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Error files being deleted

2014-09-17
2014-09-18
  • Nick Austad

    Nick Austad - 2014-09-17

    Hello,

    First of all thank you for programming this application, it's excellent and
    I use it every day.

    I'd like to report some strange behavior I've seen in the last couple of
    days.

    I am using the download manager to monitor two folders - Movies and New TV.
    Typically it grabs my TV Episodes first, then moves on to the movies. What
    happens is that the TV shows complete very quickly, but the movies will
    take several hours to download (which is normal). While the movies are
    taking their time to download, I notice that the TV shows that I have
    already downloaded (and are have supposed to been deleted from put.io
    already) show up again at the bottom of my list. When the manager gets down
    to these, it bypasses them and says "Error".

    That's fine, no problems there, but in the last two days now I've had two
    instances where at some point ALL of the TV episodes that were completed
    get deleted from my hard drive. Last night when I went to bed, there was
    about 3 completed seasons, with another 1.5 seasons left to download. When
    I checked this afternoon, the download manager showed everything as
    completed. When I look in the folder, even the episodes I have verified as
    being download had been deleted.

    Any help you could provide or insight into why this is happening would be
    fantastic. Thank you!

     
  • Günhan Özden

    Günhan Özden - 2014-09-18

    Hello Nick,

    First of all thanks for your opinions. Good to hear that put.io Download Manager is being used and makes the things easier.

    About your problem, it's a quite strange behavior that already downloaded files are deleted. This is the first time I hear this kind of a complain/problem. It would be very useful for me to see the logs in order to investigate the problem.

    You can send an e-mail to putiodownloadmanager@gmail.com

    Thanks & Regards
    Günhan

     

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