how to assign an Helpdesktask to an Project

Netzdiver
2012-02-14
2012-11-13
  • Netzdiver

    Netzdiver - 2012-02-14

    How can i assign an Task -> Project or other direction???

    THX
    Volker

     
  • Netzdiver

    Netzdiver - 2012-02-15

    and some more Informations!! :)

    We made a new (Helpdesk)Ticket (in one SLA Project) and i want to assign this Ticket to an open Project.
    But when we go over "Ticket Related Objects" to assign a Release Project, the Dropdownlist is empty!?

    Where we could find the Error?

    THX Volker

     
  • Netzdiver

    Netzdiver - 2012-02-15

    and is it possible to see the assigned Tickets in the Project overview??

     
  • Frank Bergmann

    Frank Bergmann - 2012-03-16

    Hi Volker,

    V3.5 still has a lot of limitations while working with tickets and projects.
    V4.0 has a few more features regarding this.

    Viele Grüße aus Barcelona,
    Frank

     

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